Published by Advocate Aurora Health

Report an issue with SafeCheck with Advocate Aurora.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SafeCheck with Advocate Aurora?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Advocate Aurora Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SafeCheck with Advocate Aurora Customer Insights

1. "Remember password" doesn't work, fingerprint for this app isn't supported.

2. By far my favorite app I use, and I like how much it keeps changing...really never know how the questions are going to be set up week to week!Phone updated yesterday and this app isn't working properly.

3. Sometimes the color disappearsWhether I use password or fingerprint, login fails.

4. The fingerprint for this app doesn't work well.I love this app.

5. It's lagging a lot and then leads to an error.I wish you didn't have to do duo security and it takes forever to get to the questions.

6. Have to log in every single time you use this app which doesn't make much since to me.

7. Waste of time.Strongly dislike this app.

8. The login process is too long.

9. Have to log in each time I open the app.

10. So frustrating!Make login easier.

Steps to Troubleshoot & Fix SafeCheck with Advocate Aurora Issues

1. Fix SafeCheck with Advocate Aurora Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SafeCheck with Advocate Aurora: Restarting the app will resolve most errors.
  2. Update the SafeCheck with Advocate Aurora App. Here is how:
    1. On Android goto PlayStore » Search for "SafeCheck with Advocate Aurora" » Open SafeCheck with Advocate Aurora » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SafeCheck with Advocate Aurora » click "UPDATE".
  3. Clear SafeCheck with Advocate Aurora app cache: Clearing cached data will force your app to retrieve the latest data directly from SafeCheck with Advocate Aurora servers.
    1. On Android, goto Settings » Apps » Select "SafeCheck with Advocate Aurora" » click Storage » click "Clear Cache".
  4. Check SafeCheck with Advocate Aurora app permissions. If any of these permissions required to use your device's features are disenabled, SafeCheck with Advocate Aurora might not work.
  5. Uninstall and reinstall SafeCheck with Advocate Aurora. If nothing else has worked, completely uninstall SafeCheck with Advocate Aurora then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SafeCheck with Advocate Aurora not working


2. Fix SafeCheck with Advocate Aurora Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SafeCheck with Advocate Aurora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SafeCheck with Advocate Aurora not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SafeCheck with Advocate Aurora may not be able to connect to the Internet when running in the background.

Reported Issues