Published by Money Well on Oct 9, 2024

Report an issue with Money Well.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Money Well - Games for rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Money Well to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Money Well - Games for rewards image 1 contact Money Well - Games for rewards image 2

About Money Well - Games for rewards

1. Last but not least, enjoy a smooth game experience with no advertising in the games. 🙂 First thing, get our completely free app: no in-app purchases, no deposit and no advertising. 😊 Once you have opened Money Well, you can select a game from our offer wall: arcade, adventure, casual, strategic games, and more.

2. All you have to do is play one of our games and you will pick up your rewards: gift cards and discount vouchers from top brands, or money payouts!

3. Have you ever wanted to earn money or gift cards while playing games?

4. New games will appear regularly in the app and give you the opportunity to discover something new every day. 😃 As soon as you start playing, our app tracks your time.

5. Throughout the games, you will collect tickets that you can exchange with gift cards.

6. It’s time to get lucky and get the money you deserve for playing!

7. To win a gift card, you will have to collect a certain amount of tickets depending on the brand. 🤑 Fetch your gift card as soon as you have reached enough tickets.

8. Once you start playing, we track your active time in the game.

9. Check any time your score on Money Well to see your progress.

10. You can also cash out on your Paypal account and get your money in less than 2 days.

11. The more you play, the more money you make.

Money Well Customer Insights

1. I didn't even receive the points from just play for wasting an hour+ of my time.Good at first, cashed out a few times, it paid slowly but surely.

2. I'll play until I have enough to cash out 1 $5 reward just for the time I've wasted, them I'm uninstalling.

3. I reported the issue and all I got was an automated answer that PayPal can take a while to go through, when my issue was THAT IT ISN'T EVEN AVAILABLE!!! Add to that that points sometimes are simply not awarded (no support in those cases either).

4. Overall, I liked the app, and it did what it said.It completely stopped recording my game play therefore I can't get rewarded anymore, no matter how much I reset it, update it, permissions are all on, I even turn permissions off, then back on again.

5. I'm not sure if it was random, or happened when closer to being able to cash out $10 paypal.

6. Finally got to a point where I was happy to withdraw, went through all the steps, and then right when it comes to processing the PayPal transfer, it just loads.

7. Just dice customer service because if you have an issue it transfer you over to the just dice page.Not a scam.

8. I stopped opening the app to check progress, so I hoped I stayed at higher rate, but can't be sure if it works that way.

9. I can't play games I dont enjoy and hope it'll credit.

10. Just a bunch of scammers picking and choosing who gets paid and who has wasted their time.

11. Options limited to 2 or 3 games to download at a time.

Steps to Troubleshoot & Fix Money Well Issues

1. Fix Money Well Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Money Well: Restarting the app will resolve most errors.
  2. Update the Money Well App. Here is how:
    1. On Android goto PlayStore » Search for "Money Well" » Open Money Well - Games for rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Money Well » click "UPDATE".
  3. Clear Money Well - Games for rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Money Well servers.
    1. On Android, goto Settings » Apps » Select "Money Well - Games for rewards" » click Storage » click "Clear Cache".
  4. Check Money Well app permissions. If any of these permissions required to use your device's features are disenabled, Money Well might not work.
  5. Uninstall and reinstall Money Well. If nothing else has worked, completely uninstall Money Well then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Money Well not working


2. Fix Money Well Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Money Well be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Money Well not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Money Well may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,
    I'am french, sorry if i don't speak english, I contact you because a issue with money well. The application indicate me 0 point when i play to the games. When i'm playing a pop up arrise but the game not count the point.
    Please help me for resolve this issue
    Thanks
    Have a good day

    — by PEYRICHOUT Grégory 10 months ago

  • i cannot access my account "email invalid"?

    — by MOHD. ALI BIN HUSIN 11 months ago

  • I redeemed my 1999 points on a takealot voucher. But did not received it yet. Ehen go to wallet it says there "click to redeem" but nothing happens.
    Please advice

    Jasper Willers

    — by Jasper Willers 11 months ago

  • Bonjour j avais une somme sur l'appli en jouant a des jeux et là c est a 0 pourquoi ?

    — by Rouault 11 months ago

  • I tried to cash out, but didn't get a voucher number.

    — by April E Koeppel 1 year ago

  • It keeps saying session expired, login again and repeating the cycle. Over and over again no resolution please help I uninstalled the app and reinstalled it. Can you reset my account please. Thank you Christir

    — by Christie Shull 1 year ago

  • I got a code for a walmart gift card but can't redeem it I don't know how

    — by Josh 1 year ago

  • Money well problem no game no paypal

    — by Angjel angjel 1 year ago

  • Cancel subscription please

    — by kristiehines99@gmail.com 1 year ago

  • Hello, I did a payout recently through PayPal earlier yesterday and I went to check on it today and the app crashed and won't load. I tried uninstalling it and reinstalling it but the problem kept persisting. I just wanted my hard earned money what is the deal??

    — by Matthew Guerrero 1 year ago

  • Good evening, I am pleased and honored to communicate with you. I would like to tell you that my account was blocked or hacked. I don't know what happened after I reset my phone settings, everything changed, and it's unfortunate and sad that I no longer benefit from your wonderful money well application. Please help me recover my account and I promise that I will not repeat these mistakes. Please please please my dears 😥

    — by chakib 1 year ago

  • why my account still under verification

    — by shiela 1 year ago

  • Why I can't cashout it's been saying waiting for verification for
    Two months I need my money now

    — by Undra Donald 1 year ago

  • I got a message in my email saying I reset my password I don't have this app and don't no nothing about it earse my email

    — by Chavon Haynes 1 year ago

  • Well. When I was first learning to play games with my phone I created a email of SHELLGBT@redacted.. NO NO NO MY EMAIL IS. marshelltignerdan69@redacted. 405-214-9619. I WATCHED A FRIEND PLAY A FEW OF YOUR GAMES. AND I WOULD LIKE TO DO THE SAME. HOW DO I GET FROM UNDER THE WRONG EMAIL. NOVEMBER 24 2022.

    — by MARSHELL TIGNER 2 years ago

  • I want my data/account deleted for my privacy. Under CCPA, the business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too.

    — by Chiena Mae Fiesta 2 years ago

  • For some reason the app stopped adding points or recording my game time. What happen??

    — by Todd Merrell 2 years ago

  • Sir my app did not work plzz help me

    — by Asif 2 years ago

  • I cant log in to your aapp it always says wrong email or invalid email . even its right !

    — by Gwenyvie Alvarado 2 years ago

  • Can you delete my account existence pls because my PayPal account is block I'll no longer use it

    — by Sen 2 years ago

  • I have try to withdrawal of 2000 but still I have not completed my prossess please try to reach them

    — by Kamesh Lanjhekar 2 years ago

  • how to login

    — by Allondra 2 years ago

  • I have been trying to play "MONEY WELL" but it says they have noticed "suspicious activity". I would like an explanation please.

    — by Judy Hoskins 2 years ago

  • Google that will not let me log in with my email even other emails at all

    — by Elijah wilce 2 years ago

  • Please delete my email in your app because I will change my Email. My paypal was hacked and I can't use my money well.

    — by Gizel Mae Encienzo 2 years ago

  • В мене є рестція

    — by Volodymyr 2 years ago

  • My son got into my phone and did a whole bunch of stuff now my money well app is saying something about suspicious behavior. Please help I love your app.

    — by Nancy Smith 2 years ago

  • How can i remove
    Suspicious behavior from all your aps
    I would like to continue with my games.

    — by Isabella 2 years ago

  • Behwmedim

    — by Ahmet 2 years ago

  • Nsndjdndnddndndnbdbdbdf
    Bdbdbfbdbdfbbfbfdbfbdb

    — by Ahmet 2 years ago

  • I'm having trouble

    — by Ahmet 2 years ago

  • I got 42391coins then it just stopped giving them. They haven't added coins in2 days no matter how much I play

    — by Melissa Thompson 2 years ago

  • I'm so frustrated I have been trying to cash out my rewards and nothing.

    — by ALICIA TRUJILLO 2 years ago

  • I just want to redeem my PayPal cash and not luck no help nothing but frustrating

    — by ALICIA TRUJILLO 2 years ago

  • I just won $500 I didn't get the money

    — by Michael Dawud Rasheed 2 years ago

  • I want to register for a new account

    — by Dario Koprčina 2 years ago

  • I tried to open the app on a different device and it will not open under my above Gmail address but please help I have a Nexus 6 and a pixel 4 that I play these games on .

    Thanks AJB

    — by Alexander Banks 2 years ago

  • I have been on money well putting weeks into earning vouchers earning coins !! I am not able to claim vouchers I can not get anywhere with getting any information on how to claim what really is mine and then (trust me it's amazing 🤫)I got so angry I had to stop getting nowhere and I cooled down so I got back thinging I would sort it and bam!!I log in and this is the dogs b***s pit🤔my email is invalid so I can't get into my account🤗how the hell did that happen!!! Anyone !??

    — by Roisin Quigley 2 years ago

  • I'm not getting credited for my coins I want to know why every time I play a game that credit me points for every level in minutes it stop crediting me my coins after at least 10 minutes I play the game not fair I want continue to play this game because I like it please fix the problem

    — by george brown 2 years ago

  • please change this account

    — by Jelyn Inosanto 2 years ago

  • Kindly delete my account.

    — by EDITA TRIPOLI 2 years ago

  • Phone number

    — by Lawrence edung 2 years ago

  • Greetings
    Since I got my phone back from the repair shop, I'm having trouble to access my account set with this email adress.
    Is it something I can do to fix this?
    Thanks in advance for tour time.

    — by Emir 2 years ago

  • Hace semanas que estoy jugando y descargando juegos nuevos que proponen y no se acumulan los puntos correspondientes. Como el problema persiste quiero dar de baja mi cuenta. Es una pena ya que tienen muy buenos juegos y el primer retiro lo pude hacer sin problemas, pero al no sumar los puntos jugando es inútil tener la aplicación. Si el problema se soluciona con gusto seguiré usándo la app de otro modo pido que se de de baja mi cuenta. Gracias

    — by Nadia 2 years ago

  • DESEO ELIMINAR MI CUENTA Y DATOS

    — by Sara 2 years ago

  • Every time I open the app I am required to login with google. After I've logged in with Google it sends me back to the login. Please provide me with a fix, I have tried restarting, reinstalling, clearing cache etc..

    — by Jammut Gejming 2 years ago

  • I have been waiting for more than 5 months for the verification of the payment of the Amazon voucher on the Money well app. not verified and it doesn't seem respectful to me. I would like an answer as soon as possible thanks

    — by Damiana 2 years ago

  • ถอนเงินไม่ได้

    — by USAMAN YUSOH 2 years ago

  • I requested a payout via paypal nearly 2 weeks ago and still not received my funds. Please send me my money asap!!!

    — by Mel Cook 2 years ago

  • I want this email for money well

    — by Justin Whitley 2 years ago

  • I want to delete my current account I wish you can help me

    — by Cena ibañez 2 years ago

  • Its been over 24hrs and i have not received my coins

    — by Nica lucero 2 years ago

  • Hi There I'd like to Cancel my membership and Account permanently? Please can this be done?
    Thanks
    Email : tupac4eva20@redacted

    — by Benjamin Kumar 2 years ago

  • It says there is suspicious behavior from me all i do is play games

    — by Matthew Brumage 2 years ago

  • I've contacted customer service multiple times. I try to cash out and it says waiting for verification. Going on a couple weeks.

    — by Jordan Wolfgram 2 years ago

  • Hi,
    I have enjoyed to use moneywell apps. Play the game earn some coin. But now why there show 0 coin on the game that im play. There have any problem or moneywell will never give any coin anymore?

    — by Alya Aqmalia 2 years ago

  • Please I had claimed a 10 dollar play sorry gift card and I had planned to claim it and use it right away for a special offer on a game please help me get it faster

    — by Jeriel davila 2 years ago

  • Hello. I have a problem. I had to factory reset my phone and a new registration process appeared after reinstalling the Money well app. I would like to recover my old account and not create a new account. I am asking for help and a message what should I do

    — by BONIFACY 2 years ago

  • I have been trying to use my Money Well app for three days but the app stops and stays in the app with the image of Money Well but does not do loading. It keeps on the same screen, it stops on the same screen. I tried uninstall and reinstall the app but I was waiting for some redeemed offers or gift cards for Pay Pal and I do not know if I will lose the redemptions. Can you please provide support and help? 🙂 Thank you. Please reply soon.

    — by F L 2 years ago