Published by PicTools - Resize Compress Crop tools

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Why should I report an Issue with PicTools batch image editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PicTools - Resize Compress Crop tools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PicTools batch image editor Customer Insights

1. Fix this, and this would be a 5 star review.I've been spending some of my coronavirus lockdown time playing with odd photography stuff, and one of my delightful finds was an app that does a lomo supersampler emulation (4 narrow side by side strips captured sequentially sort of like a classic photobooth strip except sideways and faster and colored).

2. Not helpful!Makes cropping batches of images easy, and the $2 premium version is very affordable... but when I opt to keep the EXIF data, it seems to keep everything intact EXCEPT location info.

3. And for some annoying reason they set the default file type to webp... so every time you compressor images you will have to manually click Advanced and change the file type to jpg.

4. I just wish an option to select the portion of the image that will be converted to 4x6in for example, instead of just changing the size and impacting the aspect ratio, it can make the image wider or narrower than the original aspect ratio.

5. I always get flawless cropped and resized photos, and the ability to select a cropping area for multiple images so that they are all cropped to the same size is very convenient.

6. One item that might need improvement: I can't figure out how to bulk move all the edited photos without having to search them out in file manager.

7. They're saved in the apps storage which makes them more difficult to find.I got this for batch rotate feature.

8. I can set the save location permanently, so? How does that address the problem, oh that's right...It doesn't, seeing how the save location I desire isn't available, again, as I've already mentioned.

9. FYI guys, Samsung texting app does not support webp files to be sent.

10. No one should pay for an app that makes their work more difficult and costs time.

11. Easy enough to fix one at a time, or wait a day for Google Photos to offer to fix most/many/some of them automatically.

Steps to Troubleshoot & Fix PicTools batch image editor Issues

1. Fix PicTools batch image editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PicTools batch image editor: Restarting the app will resolve most errors.
  2. Update the PicTools batch image editor App. Here is how:
    1. On Android goto PlayStore » Search for "PicTools batch image editor" » Open PicTools batch image editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PicTools batch image editor » click "UPDATE".
  3. Clear PicTools batch image editor app cache: Clearing cached data will force your app to retrieve the latest data directly from PicTools batch image editor servers.
    1. On Android, goto Settings » Apps » Select "PicTools batch image editor" » click Storage » click "Clear Cache".
  4. Check PicTools batch image editor app permissions. If any of these permissions required to use your device's features are disenabled, PicTools batch image editor might not work.
  5. Uninstall and reinstall PicTools batch image editor. If nothing else has worked, completely uninstall PicTools batch image editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PicTools batch image editor not working


2. Fix PicTools batch image editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PicTools batch image editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PicTools batch image editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PicTools batch image editor may not be able to connect to the Internet when running in the background.

Reported Issues