Published by DTT on Dec 14, 2023

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Why should I report an Issue with OSR Star Finder - Find Stars?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OSR Star Finder - Find Stars

1. The Star Finder App helps you navigate the universe and shows you the beauty of the constellations and the stars in our galaxy.

2. With the OSR Star Finder App you have the universe in the palm of your hand.

3. Search, find and gaze at your star with this FREE app which is available in 20 languages!

4. The app shows you the dates and times at which you can gaze at the star from your location. Did you locate the star?

5. Select the constellation of your choice and personalize the star registration in the order form.

6. The named star can then be looked up in the Star Finder right away!

7. With the registration code it's easy to find a star.

8. Name a star now as the most original gift of the universe!

9. You can also do this with the OSR Star Finder.

10. You can almost literally touch your star and easily locate and track it at any time of the day.

11. You can easily take a picture of the star and share it with friends and family.

OSR Star Finder Customer Insights

1. Worked well on my old Moto style device.it's a great app, for all those negative responses ignore them! if you buy a star... 1) remember where it is when you bought it! & 2) try looking properly for it! This is not an app for a science lesson if you want to study the solar system read a book, do not download a star naming app as this is not for you! Big thumbs up to the people who made this!Cool idea for gifts.

2. Then is bugging out even when re-enter the code.kinda disappointed i cant really use the app its so complicated it needs more functions and also needs to be able to move with phone as soon as you touch it it messes up not to happy with app i bought my start but am never able to find it using this appApp didn't operate/function properly on my Moto z4.

3. I've never had a problem installing some 250+ apps from all over the world... But this one just doesn't even install.Couldn't locate my moms star.

4. This is a Scam! In addition to the fact that the certificate won't be legitimate and official (which we already knew but bought anyway) it hasn't even been yet, it's been more than a month.

5. We bought a star as a gift for a great friend and it was very well received.

6. But doesnt save the star you bought... have to look it up every time.

7. But these star naming systems are a scam.

8. Nothing better at all.Was given a star for my daughter who passed away 18 years ago.

9. The" Find my star app" found it right away.

10. The directions were very easy to follow.App is terrible, constantly having to enter a code even though I have already added and saved it.

11. It's a easy fix...It just doesn't install.

Steps to Troubleshoot & Fix OSR Star Finder Issues

1. Fix OSR Star Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OSR Star Finder: Restarting the app will resolve most errors.
  2. Update the OSR Star Finder App. Here is how:
    1. On Android goto PlayStore » Search for "OSR Star Finder" » Open OSR Star Finder - Find Stars » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OSR Star Finder » click "UPDATE".
  3. Clear OSR Star Finder - Find Stars app cache: Clearing cached data will force your app to retrieve the latest data directly from OSR Star Finder servers.
    1. On Android, goto Settings » Apps » Select "OSR Star Finder - Find Stars" » click Storage » click "Clear Cache".
  4. Check OSR Star Finder app permissions. If any of these permissions required to use your device's features are disenabled, OSR Star Finder might not work.
  5. Uninstall and reinstall OSR Star Finder. If nothing else has worked, completely uninstall OSR Star Finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OSR Star Finder not working


2. Fix OSR Star Finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OSR Star Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OSR Star Finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OSR Star Finder may not be able to connect to the Internet when running in the background.

Reported Issues

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