Contact Sleep Beats Customer Service

Why should I report an Issue with Sleep Beats: Binaural Beat Gen?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SMB Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Paid version isn't worth it--doesn't even add more sounds to combine with.very clean, pure tones ... would be nice to have a more versatile timer that let you program stops during transitions, like going from beta to delta over two hours with a 30 minute stop at alpha but that would make it a six ... what the developer has included works great and that deserves a five.

2. Forgot to mention i only use it with Bluetooth earbuds and it pairs and plays perfectly with all three of my sets -- LG (BT 3), JPAD (BT5) and BEATS (BT5, I THINK, MIGHT BE 4)It keeps stopping after 5 minutes even tho I paid and set the timer.

3. Pros: Better-looking than most binaural beat apps, can fine-tune the beat frequency Cons: If you press and hold too long on the sliders, you get a pop-up to adjust the volume of that side only.

4. The added sounds on the pro version could sound better, but overall, I am very happy with it.I DONT recommend buying the Pro version, sound cuts out in the middle of your meditation.

5. Gave 1 star for the attempt at a great app.I paid for the Pro version and almost immediately after there was an attempt at credit card fraud.

6. I never want this and it original drives me nuts when I'm trying to dial in the exact sounds I'm looking for.

7. but they are not working for more than 5min :( Disappointed.Great control of the binaural beats.

8. quite frustrating when I am trying ro sleep andnit suddenly stops.

9. It has really helped me start dreaming again.

10. i was really excited ro use it because i like the options it has.

11. I hope they fix this.

1. Fix Sleep Beats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sleep Beats: Restarting the app will resolve most errors.
2. Update the Sleep Beats App. Here is how:
   1. On Android goto PlayStore » Search for "Sleep Beats" » Open Sleep Beats: Binaural Beat Gen » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleep Beats » click "UPDATE".
3. Clear Sleep Beats: Binaural Beat Gen app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleep Beats servers.
   1. On Android, goto Settings » Apps » Select "Sleep Beats: Binaural Beat Gen" » click Storage » click "Clear Cache".
4. Check Sleep Beats app permissions. If any of these permissions required to use your device's features are disenabled, Sleep Beats might not work.
5. Uninstall and reinstall Sleep Beats. If nothing else has worked, completely uninstall Sleep Beats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sleep Beats not working

2. Fix Sleep Beats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sleep Beats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sleep Beats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sleep Beats may not be able to connect to the Internet when running in the background.