Contact Durham Region Waste Customer Service

Why should I report an Issue with Durham Region Waste?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Regional Municipality of Durham to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Keep up the good work 💪🏾Really helps me remember what day is garbage collection day vs recycling and let's me know if there are any holidays/alternative pick up days coming up.Super handy to remind you of pickup days, what goes in what bin and special days or short notice changes.I love being able to schedule pick up online.

2. Plus if you have doubts of what is recyclable you can find your answer on the app!Haven't missed a garbage day since I started using the app! Also checked links for dump hours.App has been easy and is good reminder especially on busy or unusual weeks.

3. Great thing is that they are responsive! The only improvement would be to get reminders for events like those one day damaged bin replacement set ups.Nothing better than getting a reminder a day before of what needs to reach the curb tomorrow morning.

4. Does what it needs to very reliably.Still loving this app! The reminder feature and pickup delay or cancellation update.

5. In most cases all I need to do is to read the reminder to know what is being collected this week (and thanks for decluttering the reminder text!).

6. I changed my address, but I still get email notifications for the old address.Simple app, incredibly handy to remind me when and what garbage has to go out.

7. Appreciate all the reminders and notices.It's been a few years that I use this app and I see it as a handy but effective app.

8. I also used it a few times to communicate with waste management and send pictures, like when my bin was mishandled.

9. Works as intended, mostly.

1. Fix Durham Region Waste Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Durham Region Waste: Restarting the app will resolve most errors.
2. Update the Durham Region Waste App. Here is how:
   1. On Android goto PlayStore » Search for "Durham Region Waste" » Open Durham Region Waste » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Durham Region Waste » click "UPDATE".
3. Clear Durham Region Waste app cache: Clearing cached data will force your app to retrieve the latest data directly from Durham Region Waste servers.
   1. On Android, goto Settings » Apps » Select "Durham Region Waste" » click Storage » click "Clear Cache".
4. Check Durham Region Waste app permissions. If any of these permissions required to use your device's features are disenabled, Durham Region Waste might not work.
5. Uninstall and reinstall Durham Region Waste. If nothing else has worked, completely uninstall Durham Region Waste then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Durham Region Waste not working

2. Fix Durham Region Waste Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Durham Region Waste be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Durham Region Waste not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Durham Region Waste may not be able to connect to the Internet when running in the background.