Published by Been Together Inc.

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Why should I report an Issue with Been Together - Couple D-day?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Been Together Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Been Together Customer Insights

1. You need to fix this and i will go back to 5 stars...I dont want to see the photo album ad anymore! Okay I returned it to 5 starsNo longer supporting updates?I had the free one and it worked just fine, I get the paid one and it won't load any picture, I rebooted and re installed but I just can't put any picture.Make more theme for thissym 123 should swap with en if not very hard to press keep going symbol modeIts a good appThe app's widget stopped working properly.

2. Now I have to see a ad for a photo album which came after I purchased.

3. Loved it and paid for it.

4. I paid to get rid of the ads.

5. I was surprised because this is a really great app.

6. This is not fair.

Steps to Troubleshoot & Fix Been Together Issues

1. Fix Been Together Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Been Together: Restarting the app will resolve most errors.
  2. Update the Been Together App. Here is how:
    1. On Android goto PlayStore » Search for "Been Together" » Open Been Together - Couple D-day » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Been Together » click "UPDATE".
  3. Clear Been Together - Couple D-day app cache: Clearing cached data will force your app to retrieve the latest data directly from Been Together servers.
    1. On Android, goto Settings » Apps » Select "Been Together - Couple D-day" » click Storage » click "Clear Cache".
  4. Check Been Together app permissions. If any of these permissions required to use your device's features are disenabled, Been Together might not work.
  5. Uninstall and reinstall Been Together. If nothing else has worked, completely uninstall Been Together then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Been Together not working


2. Fix Been Together Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Been Together be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Been Together not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Been Together may not be able to connect to the Internet when running in the background.

Reported Issues

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