Published by Been Together Inc. on Nov 22, 2024

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Why should I report an Issue with Been Together (AD)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Been Together Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Been Together (AD) Customer Insights

1. The new 2×1 widget no longer has pictures :( In the app The number of years, months, and days are all in the bottom of the screen leaving the top half empty except for a photo which is understandable but I'd be happy with the old format as an option.This is adorable 😍 you can change theme, add a widget to your home screen, add your images of you and your partner, personalise your background, add more than one couple, change the name of your own one to make it unique to you.

2. I also like that I can do more than one date so I can switch between how long we've been married and how long together in total.I love this app but the recent update made it so that The widget cannot be resized.

3. I was using the 2×1 widget and made it 3×1 to make it longer and so it could be centered on my screen and the pictures would be symmetrical, now that isn't possible.

4. So i just discovered that there is a keyboard theme thats all free and its awesome!So apparently, today I left my phone on the bed for 2-3 hours and sleep with about ~60% battery.

5. Only uses 78 MB of space and even with the widget active it doesn't consume any noticeable battery.

6. An idea, maybe an option to display in hours, weeks, or even minutes or seconds for funsies.After the latest update it is installing something called HUVLE_NOTI.

7. I checked to find the what happened and turned out the app was using a lot of battery today (it never happened before).

8. I have the widget on my homescreen, two little pics of us and below that how long we've been together.

9. The recent update ruined the widget.

10. I highly recommend this app, it's so easy to use and navigate, it's all free, and you can order a gift that's in relation to your relationship, okay, update review.

11. 0% battery (my phone can easily lasts a full day or two).

Steps to Troubleshoot & Fix Been Together (AD) Issues

1. Fix Been Together (AD) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Been Together (AD): Restarting the app will resolve most errors.
  2. Update the Been Together (AD) App. Here is how:
    1. On Android goto PlayStore » Search for "Been Together (AD)" » Open Been Together (AD) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Been Together (AD) » click "UPDATE".
  3. Clear Been Together (AD) app cache: Clearing cached data will force your app to retrieve the latest data directly from Been Together (AD) servers.
    1. On Android, goto Settings » Apps » Select "Been Together (AD)" » click Storage » click "Clear Cache".
  4. Check Been Together (AD) app permissions. If any of these permissions required to use your device's features are disenabled, Been Together (AD) might not work.
  5. Uninstall and reinstall Been Together (AD). If nothing else has worked, completely uninstall Been Together (AD) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Been Together (AD) not working


2. Fix Been Together (AD) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Been Together (AD) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Been Together (AD) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Been Together (AD) may not be able to connect to the Internet when running in the background.

Reported Issues

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