Contact Liverpool Customer Service

Why should I report an Issue with Liverpool: Compras online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Distribuidora Liverpool SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Encuentra todo lo que buscas en un solo lugar, disfruta de la mejor experiencia de compras en línea. ¿Listo para descubrir todo lo que Liverpool tiene para ofrecerte?

2. También podrás consultar el estado de tus seguros en el Centro de Seguros Liverpool, verificar el estado de tu próximo viaje en familia o gestionar todo para tu evento con la sección de Mesa de Regalos ¡todo con la misma app!

3. Navega por nuestra app para conseguir fácilmente tus marcas favoritas: Converse, Vans, Guess, Coach, Jordan, Calvin Klein, New Balance, Hugo Boss, GAP, Steve Madden, Lacoste, Tommy Hilfiger y Pandora, por ejemplo.

4. Además, paga tus tarjetas Liverpool y servicios de agua, luz y gas con nosotros; o recarga tiempo aire para tu celular.

5. Compra seguro y navega fácilmente por nuestra app, donde encontrarás todos tus productos favoritos. ¡Tus marcas y beneficios favoritos a un sólo click!

6. Accede a las mejores marcas y productos desde donde te encuentres, y disfruta de Envío Gratis en todas tus compras. ¿Necesitas tu pedido ya?

7. Encuentra todo lo que buscas: desde zapatos y tenis hasta muebles para renovar tu hogar.

8. Guarda tus artículos favoritos en tu lista de deseos para comprarlos más tarde y saber cuando se encuentren en descuento.

9. Encuentra distintos estilos en ropa para mujeres, hombres, niñas, niños, bebés y más.

10. Aprovecha nuestro servicio Click & Collect para recogerlo en la tienda más cercana.

11. Te enviaremos notificaciones para recordarte sobre nuestras ofertas del Buen Fin, Hot Sale, Cyber Monday y Black Friday.

1. It's been a waste of timeThe layout of the app, the tracking and notifications are great, but the app's response is too slow and when you search for something and then try to add filters, it does not work.Love this app, is easy to useThe app that was useful not long ago, is totally useless now, all you can do is watch their catalog, you can't buy online (which is the app's purpose) or pay your card.Aplicación does not let me remove no longer available products from my bag.

2. At the store its the same or worst since some of them won't even care and tell you to call the 1800 number .The app isn't working, when I select "credit" section to review my card status, doesn't show anything, doesn't leave me to check my monthly bill, marks error.

3. How I'm supposed to for my (ridiculously low credit) credit card?Works as expected and contains all the information you need for every purchaseGreat App! Simple to use free shipping and a large variety of productsApp does not work -- absolutely NO customer support.

4. A salesman in each department can ring you up at full price." I shop elsewhere now.this app sucks!!! can't check the status of my order, can't check my card statement, can't shop online.

5. So far good for nothing and I've been calling the customer center since December at least 10 different times and 10 different answers.

6. So I removed my card info to upload it again and now I can't add my card.

7. Was not able to receive a first-purchase bonus of 5%, nor complete the purchase of $60,000+ MXN.

8. I have to call customer service to make purchases.

9. Gives me error msg.

10. Also gives me error msg.

11. Unable to remove items.

1. Fix Liverpool Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Liverpool: Restarting the app will resolve most errors.
2. Update the Liverpool App. Here is how:
   1. On Android goto PlayStore » Search for "Liverpool" » Open Liverpool: Compras online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Liverpool » click "UPDATE".
3. Clear Liverpool: Compras online app cache: Clearing cached data will force your app to retrieve the latest data directly from Liverpool servers.
   1. On Android, goto Settings » Apps » Select "Liverpool: Compras online" » click Storage » click "Clear Cache".
4. Check Liverpool app permissions. If any of these permissions required to use your device's features are disenabled, Liverpool might not work.
5. Uninstall and reinstall Liverpool. If nothing else has worked, completely uninstall Liverpool then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Liverpool not working

2. Fix Liverpool Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Liverpool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Liverpool not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Liverpool may not be able to connect to the Internet when running in the background.