Contact Music Cloud Customer Service

Why should I report an Issue with Music Cloud - Music Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MusicCloud Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Search hottest, top & trending artists, albums & genres to stream tracks. ▪️ Play trending & hottest music by genres: pop, hip-hop, classical, jazz.. ▪️ Browse the daily Top Charts songs: USA, Brazil, UK..

2. Music Cloud is the best music player for android, all formats support and style UI, Music Cloud provides the best musical experience for you.

3. Upload music files to Dropbox, Google Drive(Coming Soon), OneDrive(Coming Soon). ▪️ Support all music and audio formats, MP3, MIDI, WAV, FLAC, AAC, APE, etc.

4. With Music Cloud you can find and listen to your favorite & trending music.

5. Music Cloud is a third party music streaming player app, not a downloader.

6. Browse all songs on android device and listen to music without Wi-fi.

7. Music Cloud is a free streaming app and music player.

8. You deserve this perfect offline music player for free now.

9. If you got thousands of items in you music library this app is for you.

10. You can stream and listen to unlimited songs but will not be able to download them.

11. Therefore, Stream does not have direct control over the content displayed.

1. - Trevis FreemanI don't know what's the matter when I turn of my internet it stops working like it's an offline app but I don't understand why it's loading so much but I can find many popular songs on it and it's every easy to use but the only issue is it's loading so muchYou can find any sort of music on it which is great, but I can't figure out how to get it offline even after updating the app.I love that i can listen to music with it playing over other apps, but i wish it woukd let me transfer my playlist from Youtube Music to here.

2. Seems like a bug.The only thing I don't like about this, is that when you exit, yoj have to go to you option thing, and press play on your song that your playing, but other then that, it's great.So I use the app on a daily basis and I have to say I'm impressed I have got no ads and yes it is a powerful media play not even a stutter in the music I really recommendIt was all good; but it's be better if the music downloaded to your phone so you can listen to it any time.

3. But the thing is that there is "offline" in the title but everytime I save a song and like it and add to a playlist it doesn't play offline Thank -AliAmazing, it's a really good app but lately when I try to search up songs or artists.

4. You cant play music while the phone is off and in your pocket.

5. It just gives options for podcasts instead of music.Dropbox login doesn't work.

6. Furthermore, the ordering of my songs on Dropbox are out of order even though they are numbered on drop itself and theres no feature to reorganize them.

7. Horrible music player.

8. Skip this one.This app is really good I can listen to everything I like.

9. It either goes to a localhost link or to the phone root.

10. It HAS to be open on the app at all times for it to keep playing.

1. Fix Music Cloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Cloud: Restarting the app will resolve most errors.
2. Update the Music Cloud App. Here is how:
   1. On Android goto PlayStore » Search for "Music Cloud" » Open Music Cloud - Music Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Cloud » click "UPDATE".
3. Clear Music Cloud - Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Cloud servers.
   1. On Android, goto Settings » Apps » Select "Music Cloud - Music Player" » click Storage » click "Clear Cache".
4. Check Music Cloud app permissions. If any of these permissions required to use your device's features are disenabled, Music Cloud might not work.
5. Uninstall and reinstall Music Cloud. If nothing else has worked, completely uninstall Music Cloud then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Cloud not working

2. Fix Music Cloud Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Cloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Cloud not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Cloud may not be able to connect to the Internet when running in the background.