Published by Greencopper

Report an issue with Boots & Hearts Music Festival.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Boots & Hearts Music Festival?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Greencopper to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Boots & Hearts Music Festival image 1 contact Boots & Hearts Music Festival image 2

Boots & Hearts Music Festival Customer Insights

1. not a great startFirst year attending Boots & Hearts and the app isn't even updated yet? Event is 7 days away...not a good start.

2. Boots & Hearts starts in 5 days and this app still isn't working.4 days away and not updated to current year.

3. needs to be updated to be usefulThe app is still for 2018, 4 days prior to the 2019 show.

4. The event starts in 3 days and it isn't even up to date.I do not understand how you can rely so heavily on an app for an event yet still have it outdated less than a week away from it.

5. they advise to top up your wristband via the app, but it still isnt working..2 days away from the festival and it is still showing everything from 2018.

6. PLEASE UPDATE!!!!!!this is ridiculous! it says with the wristbands and the site to get the app and it's still all last year's information.

7. Still set for 2018 and still useless.app is still set up for the 2018 event and we are 3 days away.

8. I would love to give this app 5 stars as when I used it last year it was amazing! However, i got my tickets in the mail, and the app still is set up for last year.

9. Will update review if things improve.less than a week away and app still says 2018.

10. In with the tickets it mentions the app, the app shouldn't be mentioned until it has been updated.

11. Still not updated so my rating went from 2 stars to 1 star.

Steps to Troubleshoot & Fix Boots & Hearts Music Festival Issues

1. Fix Boots & Hearts Music Festival Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Boots & Hearts Music Festival: Restarting the app will resolve most errors.
  2. Update the Boots & Hearts Music Festival App. Here is how:
    1. On Android goto PlayStore » Search for "Boots & Hearts Music Festival" » Open Boots & Hearts Music Festival » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boots & Hearts Music Festival » click "UPDATE".
  3. Clear Boots & Hearts Music Festival app cache: Clearing cached data will force your app to retrieve the latest data directly from Boots & Hearts Music Festival servers.
    1. On Android, goto Settings » Apps » Select "Boots & Hearts Music Festival" » click Storage » click "Clear Cache".
  4. Check Boots & Hearts Music Festival app permissions. If any of these permissions required to use your device's features are disenabled, Boots & Hearts Music Festival might not work.
  5. Uninstall and reinstall Boots & Hearts Music Festival. If nothing else has worked, completely uninstall Boots & Hearts Music Festival then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Boots & Hearts Music Festival not working


2. Fix Boots & Hearts Music Festival Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Boots & Hearts Music Festival be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Boots & Hearts Music Festival not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Boots & Hearts Music Festival may not be able to connect to the Internet when running in the background.

Reported Issues