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contact Netboom - 🎮Play PC games on Mobile 🔥Cloud Gaming Chat with our AI-based Netboom Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Netboom?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Netboom.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. 2)Even with high internet speed you cannot play smoothly because latency is very high --->So a big no from me to cloud gaming for at least 2 more years, I will give another try after few yearsThis App is amazing for those who'd like to game for a while with its first free trial but one issue you may encounter is not really signing into a steam account but having to activate a license in a game making you pay additional money for that.

2. After trying to start the game, steam just updated and the free trial time was over.

3. There are two problems: 1)Games are not free even if you buy subscription, after buying subscription you can just access a PC virtually but you need to pay for a game if it actually cost in real market.

4. ,I like BattleAtleast 1 hour trial because it takes time to setup the desired game in cloud pc if you know what I mean.

5. IT'S A FREE APP! WHY THE HELL WOULD YOU MAKE THE APP FREE IF YOU'RE GOING TO MAKE ME PAY FOR TIME TO PLAY? Also it's not an hour, 30 min, or even 10.

6. Actually, when I tried to use this feature for the first time in this app I was told that the free trial period expired.

7. It just needs a better dev team.3 for now, trying to play it in my mibox, but the problem is the floating button before you access the desktop.you cannot click by cursor, u need to physically touch it.

8. i guess i will wait for the smart tv compatibility of netboom.It has been a great experience playing gloud game.

9. Couldn't get to the game I wanted to play on that desktop.

10. This app has a high disappointing rate.Why the hell do you have to pay for gaming time? Gaming should be free.

11. Well, there are some free games you could play as well from there and that may be helpful in some circumstances as well.

Steps to Troubleshoot & Fix Netboom Issues

1. Fix Netboom Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Netboom: Restarting the app will resolve most errors.
  2. Update the Netboom App. Here is how:
    1. On Android goto PlayStore » Search for "Netboom" » Open Netboom - 🎮Play PC games on Mobile 🔥Cloud Gaming » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Netboom » click "UPDATE".
  3. Clear Netboom - 🎮Play PC games on Mobile 🔥Cloud Gaming app cache: Clearing cached data will force your app to retrieve the latest data directly from Netboom servers.
    1. On Android, goto Settings » Apps » Select "Netboom - 🎮Play PC games on Mobile 🔥Cloud Gaming" » click Storage » click "Clear Cache".
  4. Check Netboom app permissions. If any of these permissions required to use your device's features are disenabled, Netboom might not work.
  5. Uninstall and reinstall Netboom. If nothing else has worked, completely uninstall Netboom then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Netboom not working


2. Fix Netboom Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Netboom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Netboom not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Netboom may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 months ago by Akhilesh

Your Christmas vip subscriptinn not working

— 3 months ago by Akhilesh

I have bought a Christmas vip subscription it is showing error

— 1 year ago by Andres

Здравствуйте, у меня проблема. Хотел поиграть в игру, но не получается. пишет ошибка с интернетом, хотя интернет очень хороший, высокскоростной, хочу отказаться от подписки, и вернуть свои деньги, плюс подписка стоила 10 долларов, а снялось 13 долларов. Помогите пожалуйста

— 1 year ago by Serkan

Uygulamanın ücretsiz olduğunu sandığım için indirdim ücretsiz değilmiş hesabımın silinmesini rica ediyorum 🙏

— 1 year ago by Rohit Singh

I tried to get Christmas vip in my account 578175433485321412 With upi my money got deducted but nothing changed

— 1 year ago by Abdul Barr Saud

I have valid plan upto 2 jan But it is showing remaining time As 00:00:00 I need immediate help

— 1 year ago by Rauf Khan

Can't play Marvel Avengers in steam through netboom. Saying failure in license.

— 1 year ago by Santino

Why is my account innative?

— 1 year ago by Kittiya

I want to delete my account Because I found a platform that I liked more. I'm really sorry. If I have the opportunity, I will come back again. Thank you.

— 2 years ago by Zsifkó Tamás

Hi, i would like to cancel my Subscription.

— 2 years ago by Issac

Hello, Netboom Developer, or App Finder Support Team, Yes, I have issues with this app and I try to contact them but they have been ignoring my email I send it a few days ago, and I want to know if there's a way to get my account deleted permanently because I made a mistake to create a new account with that email on your app. Can you guys please contact me back I will appreciate it. Thank you.

— 2 years ago by SwWork

Play with our shared account not working. what to do? i already payed vip for 3 months

— 2 years ago by Daquan Jefferson

Hello I purchased a netboon $60 subscription by an accident and canceled the subscription and I still haven't received my $60 it's been 2 weeks I need assistance getting my return ASAP.

— 2 years ago by Jennifer Hoang

Can you delete the Netboom data and my email, please?

— 2 years ago by David Phelps

Need to cancelle my subscription to netboom no longer use not enough free time

— 2 years ago by Ahmad ariz

Hello, I've been trying to subscribe to your memberships and it said execution failed -4004 and how do i fix it?

— 2 years ago by RIYAN ADI SAPUTRA

Saya mau Login ke Netboom

— 2 years ago by BadrPG YT

Please i have many problems with this app and I need a little helps

— 2 years ago by Abdel moujib

Huuiighg

— 2 years ago by XGen・RYZEN

I created this account bymistake

— 2 years ago by Peyton

Bought the subscription to play on my way to the beach and the app crashes every time I open it, including after resintalling and restarting my device. I'd like a refund

— 2 years ago by Herman Raulerson

Coolgame

— 2 years ago by Raj Rawat

Not gta v Misson save and very lag or Fram drop screen troubleshoot

— 2 years ago by Daymon Masse

It will not stop charging my mom

— 2 years ago by lone

I actually don't need this application because I was trying to test it to see how comfortable it is for me to play on a PC game on a phone but it's too complicated for me so please delete the account

— 2 years ago by Cherry_Blossom13579

I bought The 9.99 Subscription And My Hours aren't recharged I'm supposed to get 3 hours and 15 minutes and I haven't gotten them in 3 days and it says my membership is inactive but I just bought it and my next payment isn't until the 5th of June FIX it please I've emailed you guys 2 times and you haven't done anything PLEASE PLEASE FIX IT, Cherry_Blossom13579

— 2 years ago by brook cor

I don't know how to use netboom

— 3 years ago by AEENRil315

934651

— 3 years ago by la ode arun darmawan az

I've bought a netboom VIP subscription, why can't I play the game ID: 9060172887669719040

— 3 years ago by luqman hadi

busy

— 3 years ago by McKenzie Self

I pay for it monthly standard 80 hour membership want to send it to the list and I still have yet to receive my purchase fix it

— 3 years ago by Samantha

I have lost my netboom password and can’t get into my account

— 3 years ago by Lãm

Xuanlam

— 3 years ago by Malek

Hhhhh

— 3 years ago by Ina Baumbach

Safari

— 3 years ago by Flavian

Dear Netboom Team, I have an account in your database with the name Flavian Adel ID:8752187599976513792 and the email address that is linked to the account is fcloridor@redacted. For some reasons, I have decided not to use the account again, therefore I request that you kindly delete my account from your database and also wipe all notifications if any. I would appreciate if you can send me a confirmation once the deletion of my account from your database is done. Thank you for your help. Kind regards, Flavian

— 3 years ago by Aaron S

Purchased Gta 5 on August 25 2021 but still waiting for delivery days later. Please fix!

— 3 years ago by Aaron S

Made a purchase and entered wrong mobile number and can’t retrieve my game

— 3 years ago by Jenny's

My little cousin accidentally purchased 600 coins without my consent

— 3 years ago by Kathleen Antonelli

I did not authorize charges that were made to my account of 63.00 how can I get a refund. Please help

— 3 years ago by Daniel Pearce

I just got netboom and i tried to load forza horizon and it does not load for me and apex legends does the same i have the app please contact me whenever thank you so much

— 3 years ago by Judy Shipley

I received a charge on my bank acxount to Netboom that I never made. Charge was $58.99. Can you please check this out.

— 3 years ago by Victor

I have been having problems with loading any game that I choose and was wondering why it would do that, because it did not do that before,and I have gamer coins and hours available,so I can enter any game