Contact Ideal Weight Customer Service

Why should I report an Issue with Ideal Weight - BMI Calculator ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SimpleInnovation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Good, simple, complete, free and honest :) I have been using this app for many years now to track my bmi and it keeps getting better! Thanks developers! :)It's great that it has a feature that lets you see for yourself how much you have to lose to get to at least your safe weight if you are overweight.

2. It would be awesome to see realistic weight goals for large and small frames.Well made app to track the bmi and it's possible to track your weight.

3. By that I mean I liked the sliding scale where you could find your exact height if you're in between an inch or something- you can't do that anymore it just rounds up or down.

4. Currently doing fasting and this app gives me incentive to lose more weight!Was a very good app.

5. And I don't know why, but I find it annoying that the calculator no longer reflects fractions of inches in height.Used this app earlier and now decided to install again.

6. This app was super accurate before and now I feel I have to try and find one that will do this again- I hate that cause it took me so long to find this one to begin with.

7. What happened to "obese," and even degrees of obesity? Everything is lumped into the descriptor "overweight," and unless the standard changed, that isn't helpful.

8. I thought ttat it might be because of I had it on my phone already but it doesn't work on my wife's phone too.

9. It's sad :(I love this app it helps me keep my weight tracked.

10. Just I would like if there was an option to delete the data if I make a mistake.This app only has calculations for a medium or "average" body type.

11. And now it doesn't work for me on Galaxy S3 Duos.

1. Fix Ideal Weight Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ideal Weight: Restarting the app will resolve most errors.
2. Update the Ideal Weight App. Here is how:
   1. On Android goto PlayStore » Search for "Ideal Weight" » Open Ideal Weight - BMI Calculator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ideal Weight » click "UPDATE".
3. Clear Ideal Weight - BMI Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Ideal Weight servers.
   1. On Android, goto Settings » Apps » Select "Ideal Weight - BMI Calculator " » click Storage » click "Clear Cache".
4. Check Ideal Weight app permissions. If any of these permissions required to use your device's features are disenabled, Ideal Weight might not work.
5. Uninstall and reinstall Ideal Weight. If nothing else has worked, completely uninstall Ideal Weight then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ideal Weight not working

2. Fix Ideal Weight Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ideal Weight be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ideal Weight not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ideal Weight may not be able to connect to the Internet when running in the background.