Contact deVicer Customer Service

Why should I report an Issue with deVicer: Binge Eating Disorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Anoval Projekt to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Being able to track the various pattern of my relapses keeps me mindful and the random motivational quotes can give me a nice little boost when and if I need it.*Update* customer service reached out to this review rapidly and explained the technical difficulty and that it was fixed.

2. that glitch likely contributes to why i cant find anything.This app is very motivational and I can imagine it being very helpful to my recovery, but the app won't let me view the past days or videos.

3. While the videos can be a little glitchy at times (going fullscreen on the video and then restarting it has worked well for getting them to play), the information is both concise and helpful.

4. As for the email issue, I first tried to register with a different email account, but that did not work (even though the option was offered).

5. Only worked with my Google play account (hence the issue with email confirmation and all).

6. The new update just gave it loads of bugs, videos stopped playing and the app crashed whenever I tried answer questions.

7. When I go to register an account, it gives a little pop up that just says "Whoops!" with no explanation of why it won't let me create an account.Initially loved this app and found it really helpful.

8. Also when I play the videos they are echo-ey? The videos freeze if I play them once I enter the app, the audio continues but the visual does not.

9. I end up having to restart the program and then it works fine.This looks like an amazing app and I'd love to use it but the videos are buggy.

10. Still can't watch the previous videos that I missed.Hey all I loved this app until day 37.

11. They either don't play or when they play, they overtake the screen on landscape mode and I can't close them out nor move to the next step.

1. Fix deVicer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart deVicer: Restarting the app will resolve most errors.
2. Update the deVicer App. Here is how:
   1. On Android goto PlayStore » Search for "deVicer" » Open deVicer: Binge Eating Disorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for deVicer » click "UPDATE".
3. Clear deVicer: Binge Eating Disorder app cache: Clearing cached data will force your app to retrieve the latest data directly from deVicer servers.
   1. On Android, goto Settings » Apps » Select "deVicer: Binge Eating Disorder" » click Storage » click "Clear Cache".
4. Check deVicer app permissions. If any of these permissions required to use your device's features are disenabled, deVicer might not work.
5. Uninstall and reinstall deVicer. If nothing else has worked, completely uninstall deVicer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing deVicer not working

2. Fix deVicer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make deVicer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to deVicer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, deVicer may not be able to connect to the Internet when running in the background.