Published by HayWa Co. on Aug 20, 2024

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Why should I report an Issue with Kids Shop - Online Shopping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HayWa Co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kids Shop - Online Shopping image 1 contact Kids Shop - Online Shopping image 2

Kids Shop Customer Insights

1. There was an ad that never went away and didn't give you the option to skip!!!I've been using the app for a while but it's becoming frustrating as it keeps canceling my orders! Please fix this smhI love the app and everything in it except i cant figure out how to change the language.

2. If they are all as good as the clothing looks and as low as the prices I will come back and give 5 stars.Most of the apps are great but I wish I could have the ability to save all of stores' supplies into one wishlist.

3. I also wish that I had the ability to change the language and the type of payment.Downloaded site and never was able to access shopping.

4. I have only been to patpat but the clothes are just precious and the prices are to good to be true.

5. Let's see how ordering, shipping, size and quality go.

Steps to Troubleshoot & Fix Kids Shop Issues

1. Fix Kids Shop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kids Shop: Restarting the app will resolve most errors.
  2. Update the Kids Shop App. Here is how:
    1. On Android goto PlayStore » Search for "Kids Shop" » Open Kids Shop - Online Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Shop » click "UPDATE".
  3. Clear Kids Shop - Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Shop servers.
    1. On Android, goto Settings » Apps » Select "Kids Shop - Online Shopping" » click Storage » click "Clear Cache".
  4. Check Kids Shop app permissions. If any of these permissions required to use your device's features are disenabled, Kids Shop might not work.
  5. Uninstall and reinstall Kids Shop. If nothing else has worked, completely uninstall Kids Shop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kids Shop not working


2. Fix Kids Shop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kids Shop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kids Shop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kids Shop may not be able to connect to the Internet when running in the background.

Reported Issues