Contact MiniStation Air2 Customer Service

Why should I report an Issue with MiniStation Air2?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BUFFALO INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 1 full charge 93% can only changed less than 20% of my S7edge.My ministation doesn't turn on it's hotspot anymore after in boot it up.

2. It's not working with android 4.3 after upgraded, now I don't know where to find old version to reinstall.Stop download it , yout cant transfer any file from external harddisk to your mobile phoneBattery Problem.

3. 1) never full charge even charged for 12hrs onky up to 93%...... 2) tranfer files approx 4GB in total battery life left is 65% from full charge 93%... 3) can't even charge my S7edge.

4. How could I upgrade firmware without app is up & running?Just crashes on Android 5 & 6 with updated firmware.Doesn't work on my Galaxy S4.

5. But when I try to open MiniStation Air2 after I download it from Play Store, a popup window shows "Unfortunately, MiniStation had stopped." Can't believe it.

6. I am unable to update the firmware too! It has become a regular hard drive.

7. Update please.Just crashes on lollipop.Cannot even open the app.

8. I have a HDW-PDU3 MiniStation and Sumsang Galaxy S5.

9. Please help me.This app doesn't work at all.

10. Why isn't there an updated version after so many years? Pls.

11. Update.

1. Fix MiniStation Air2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MiniStation Air2: Restarting the app will resolve most errors.
2. Update the MiniStation Air2 App. Here is how:
   1. On Android goto PlayStore » Search for "MiniStation Air2" » Open MiniStation Air2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MiniStation Air2 » click "UPDATE".
3. Clear MiniStation Air2 app cache: Clearing cached data will force your app to retrieve the latest data directly from MiniStation Air2 servers.
   1. On Android, goto Settings » Apps » Select "MiniStation Air2" » click Storage » click "Clear Cache".
4. Check MiniStation Air2 app permissions. If any of these permissions required to use your device's features are disenabled, MiniStation Air2 might not work.
5. Uninstall and reinstall MiniStation Air2. If nothing else has worked, completely uninstall MiniStation Air2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MiniStation Air2 not working

2. Fix MiniStation Air2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MiniStation Air2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MiniStation Air2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MiniStation Air2 may not be able to connect to the Internet when running in the background.