Contact WebAccess A Customer Service

Why should I report an Issue with WebAccess A?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BUFFALO INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Files can also be uploaded automatically from your mobile device using automatic uploading. • File sharing: easily share files from your Buffalo NAS device with your friends and family. • Photo slideshow: automatic photo playback makes your mobile device a photo frame.

2. The saved picture will be uploaded during the next automatic upload session. • Thumbnails and automatic uploading will not be available if you add any AirStation devices to the NAS list. • To use WebAccess with a device that has an SD card, the mobile device should be running Android 5. 0 or later.

3. Before a long flight, download movies and music and enjoy them in the air. • File upload: upload files, such as photos, videos, and songs, to your Buffalo NAS device so you don’t have to worry about using up storage on your mobile device.

4. Access terabytes of storage directly from your Android device! • File streaming: play terabytes of photos, videos, and music from anywhere, anytime. • File download: save files onto your mobile device from your Buffalo NAS device.

5. The following TeraStation series are only compatible if they are running firmware version 1. 32 or later. • Some NAS icons are not available in the app, but you can still access files and data from the NAS. • Images taken while automatic uploading is active may not be uploaded.

6. WebAccess gives you easy access to your Buffalo NAS device from anywhere.

7. In such a case, wait until automatic uploading finishes and re-take the picture.

8. The following LinkStation series are only compatible if they are running firmware version 1. 26 or later (version 1. 34 or later is recommended).

9. Enjoy your photo albums anywhere.

10. The SD card cannot be selected as a target folder for automatic uploading.

1. Would be nice to be able to organise files with lists or select multiples files at once.Why does my phone keep sending me notifications when doing a file upload? Once would be great but it keeps sending them until the full upload is finished.

2. other than this, it works well to access files remotely.Will not upload from your sd card, regardless of setting permissions to do so.

3. Buffalo support will not support this app; they referred me to the email address of the app developer, stating "it's an app issue, the system works fine".unable to access from mobile and phone vibrates when uploading a file.

4. I see a benifit should this app function as planned but unfortunately a bit too flaky.You can acces your NAS but cannot see the complete name of your files nor download multiples files at once.

5. not much help in setting up nas drive on sky fibre or bt broadband and to access using a mobileThis app definitely has its uses for accessing the files on the NAS.

6. However that is about where it's used ends, as it for some reason cannot access files on my SD card.

7. Moble upload, fails even on the same network (better to use a full function file explorer).

8. The vibrate when uploading files is really annoying and not sure why this is happening on my Samsung note 8.

9. Other than that, complete rubbish.Overall a poor application! A 1.5gb file takes over 10 minutes to transfer with this app.

10. Nicer interface but could be made a lot better for uploading files and copying files.

11. Because of this I can't back files up from my sd card at all which is where most of my files areGood when it actually connects otherwise very frustrating.

1. Fix WebAccess A Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WebAccess A: Restarting the app will resolve most errors.
2. Update the WebAccess A App. Here is how:
   1. On Android goto PlayStore » Search for "WebAccess A" » Open WebAccess A » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WebAccess A » click "UPDATE".
3. Clear WebAccess A app cache: Clearing cached data will force your app to retrieve the latest data directly from WebAccess A servers.
   1. On Android, goto Settings » Apps » Select "WebAccess A" » click Storage » click "Clear Cache".
4. Check WebAccess A app permissions. If any of these permissions required to use your device's features are disenabled, WebAccess A might not work.
5. Uninstall and reinstall WebAccess A. If nothing else has worked, completely uninstall WebAccess A then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WebAccess A not working

2. Fix WebAccess A Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WebAccess A be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WebAccess A not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WebAccess A may not be able to connect to the Internet when running in the background.