Published by Ascendik Niš on Dec 6, 2024

Report an issue with My Diary & Journal with Lock.
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Why should I report an Issue with My Diary & Journal with Lock?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ascendik Niš to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Diary & Journal with Lock Customer Insights

1. The ability to create custom tags and add pictures is perfect, I'm able to keep track of germination progress and expected blooming times, feeding, etc.

2. Its so nice to have pictures along with the text to keep track of what is what when you have many different plants, as well as progress pics as they grow! It's exactly what I was looking for, I'm so glad I found it!Just downloaded it but its gorgeous.

3. I wrote a bunch of stuff and I hit the save button but when it finished saving, my whole file was empty, and none of what I'd "saved" remained.)Never really considered myself a "keep a diary" type person.

4. There is one thing that would make it perfect for me, (and I haven't found any journal or diary app that does it), is if I had the ability to sync my calendars.

5. I'd like to see my calendar entries first with my daily summary (diary) below.Excellent app! I use it as a gardening diary to keep track of when seedlings are started, when they need replanting, etc.

6. I like the themes and how you can customize each page with stickers, it's own individual theme, separate from the diary's overall theme, and can even add an emoji to indicate the mood of each entry.

7. There's so many cute themes and fonts to write in, and I love that pictures and screenshots from your Gallery can be added into entries, as well.

8. I would like to see font types added.So far, it's great! Had a little trouble with using the app on my Chromebook (it's just buggier), but on my phone it's been fabulous.

9. But on the plus side, pictures no longer disappear from a journal entry if you delete the picture from your phone.

10. I don't know why, or if it's just a bug from the new update, but new entries will sort of make the screen "jump," adding lines at the end of the entry as if I had pressed Enter (which I'm not, it's randomly occurring).

11. I'm using mine for a tarot card journal and would really like to be able to put an image of the card, then my feelings about it right next to the image.

Steps to Troubleshoot & Fix My Diary & Journal with Lock Issues

1. Fix My Diary & Journal with Lock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Diary & Journal with Lock: Restarting the app will resolve most errors.
  2. Update the My Diary & Journal with Lock App. Here is how:
    1. On Android goto PlayStore » Search for "My Diary & Journal with Lock" » Open My Diary & Journal with Lock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Diary & Journal with Lock » click "UPDATE".
  3. Clear My Diary & Journal with Lock app cache: Clearing cached data will force your app to retrieve the latest data directly from My Diary & Journal with Lock servers.
    1. On Android, goto Settings » Apps » Select "My Diary & Journal with Lock" » click Storage » click "Clear Cache".
  4. Check My Diary & Journal with Lock app permissions. If any of these permissions required to use your device's features are disenabled, My Diary & Journal with Lock might not work.
  5. Uninstall and reinstall My Diary & Journal with Lock. If nothing else has worked, completely uninstall My Diary & Journal with Lock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Diary & Journal with Lock not working


2. Fix My Diary & Journal with Lock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Diary & Journal with Lock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Diary & Journal with Lock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Diary & Journal with Lock may not be able to connect to the Internet when running in the background.

Reported Issues

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