Contact Video Converter, Video Editor Customer Service

Why should I report an Issue with Video Converter, Video Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vidsoftech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. that scenario.Waste of money i purchase this app recently and whenever I tried to convert video can't use another app while video is converting, when I do exit directly from home button then the converting video just disappeared and stop working, so have to start converting again from beginning, therefore cannot finish converting movie even once...bad experience, wish i have chosen another video converter appThis free app works great for me! The conversion time is close to "real time", and I will never be upset about watching a few commercials to use a free app that works great.From what I can tell, false advertising.

2. Says you can add or replace audio in a video but I cant figure it out.It's a nice App with good user interface but it cannot convert DAT file format.

3. Using Samsung Note 3 and hoping this problem can be fixed.converts nearly any type of video to any other file format you want.

4. It is very versatile in converting many video forms to a slew of other video and audio formats.

5. Tried testing different types of file to convert but app crashes seconds after selecting the file.

6. Uninstalling.This app fills a voi that i run into when importing some video formats into other video editing apps that i use.

7. Sometimes it "appears" to work, only but only one quarter of the video plays, then crashes the player.

8. However since recent update app crashes when selecting file to convert.

9. Ensure that you name the low level directories like the ones originally configured in the app and then make sure that the app has permissions to them.Using this app for few weeks to convert some vob files.

10. i have not tried for video over 10 minutes so dont know re.

11. Shortly after upgrading to Pro this app went totally crazy! Sucks RAM, Eats battery life, player constantly crashes.

1. Fix Video Converter, Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Converter, Video Editor: Restarting the app will resolve most errors.
2. Update the Video Converter, Video Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Video Converter, Video Editor" » Open Video Converter, Video Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Converter, Video Editor » click "UPDATE".
3. Clear Video Converter, Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Converter, Video Editor servers.
   1. On Android, goto Settings » Apps » Select "Video Converter, Video Editor" » click Storage » click "Clear Cache".
4. Check Video Converter, Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Video Converter, Video Editor might not work.
5. Uninstall and reinstall Video Converter, Video Editor. If nothing else has worked, completely uninstall Video Converter, Video Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Converter, Video Editor not working

2. Fix Video Converter, Video Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Converter, Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Converter, Video Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Converter, Video Editor may not be able to connect to the Internet when running in the background.