Contact FVD Customer Service

Why should I report an Issue with FVD - Video Downloader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SharkLab Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Video downloaders like this would benefit from creating a program that forcibly blocks hidden redirect links; especially since most downloaders don't come with a multi-tab function which forces the redirect link to display over the video site you're trying to download from.I used to use this app all the time a couple of years ago and it worked perfectly fine.

2. Not only can I not choose the default download location (no folders appear to select), but also the browser doesn't show the video on the page.

3. Uhh why does it always save videos in a format that makes it unplayable? Doesn't it makes complete, undeniable, absolute, precise sense to have the video saved in a format that a mainstream smartphone can play or is that just an unspeakable act? Just saying.

4. Went back to the browser (would be good if it remembers the last site visited) Tried another video to download.

5. Nothing showing again, so I changed to download folder to my SD (cant create folder) I've more to add but I've maxed out the 500 charactersSince the first day of downloading the program, it was working well, but after a short period of time, it no longer worked at all.

6. I could not download a video, and the application is a new update, the latest version, and it no longer works، I don't have a choice if I want to write a mandatory comment to evaluate or they won't let it happen.

7. When I start download, it's doesn't appear it is downloading and an exclamation mark appears in a white blank image in my gallery.

8. When I share directly to app, it identifies the video file and says it downloads it, but it doesn't appear anywhereAt first it was good.

9. When you are watching the download video keeps spamming the screen.

10. Very disappointed in a bothered, disgusted way with this app.Opened the browser, entered a URL and connected to the videos I wanted to download.

11. When it worked fine a couple of years ago I gave 5 stars, now I'm giving it one because it really doesn't work 😞I don't even know if this works because it can't even load the pages properly.

1. Fix FVD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FVD: Restarting the app will resolve most errors.
2. Update the FVD App. Here is how:
   1. On Android goto PlayStore » Search for "FVD" » Open FVD - Video Downloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FVD » click "UPDATE".
3. Clear FVD - Video Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from FVD servers.
   1. On Android, goto Settings » Apps » Select "FVD - Video Downloader" » click Storage » click "Clear Cache".
4. Check FVD app permissions. If any of these permissions required to use your device's features are disenabled, FVD might not work.
5. Uninstall and reinstall FVD. If nothing else has worked, completely uninstall FVD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FVD not working

2. Fix FVD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FVD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FVD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FVD may not be able to connect to the Internet when running in the background.