Published by 4UWay

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Why should I report an Issue with Relax - Calm and Meditation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 4UWay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Relax Customer Insights

1. Love the app and the idea, only issue is that the content seems to be hosted in Russia, regardless of the current situation, any chance that this will be hosted in more data centers or different geo ip, I assume you know where I am coming from, this is not a dig at the current situation of the world… but rather a firewall related issueApp is nice,but why dont some scenes have any sound? An ocean is pretty, but looking at an ocean and hearing the waves crashing is like 1000% better.Very cool and gives you a lot of pretty scenes before uou see any ads or trying to get you to buy before you even know if you like it or not.

2. I like it better than the Calm app.Absolutely brilliant!! The images look amazing on my oled TV.

Steps to Troubleshoot & Fix Relax Issues

1. Fix Relax Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Relax: Restarting the app will resolve most errors.
  2. Update the Relax App. Here is how:
    1. On Android goto PlayStore » Search for "Relax" » Open Relax - Calm and Meditation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Relax » click "UPDATE".
  3. Clear Relax - Calm and Meditation app cache: Clearing cached data will force your app to retrieve the latest data directly from Relax servers.
    1. On Android, goto Settings » Apps » Select "Relax - Calm and Meditation" » click Storage » click "Clear Cache".
  4. Check Relax app permissions. If any of these permissions required to use your device's features are disenabled, Relax might not work.
  5. Uninstall and reinstall Relax. If nothing else has worked, completely uninstall Relax then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Relax not working


2. Fix Relax Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Relax be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Relax not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Relax may not be able to connect to the Internet when running in the background.

Reported Issues