Contact Relax and Sleep Customer Service

Why should I report an Issue with Relax and Sleep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DSKWRK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the latest upgrade, several of the sounds have stopped playing if any others are running (seems to be the ones categorized as ambient), the app shuts itself off after 20-30 minutes (which doesn't work if I'm trying to drown out the snoring of a roommate), and even though it has shut down I still get warnings from the OS that it's causing heavy battery usage.This is the most straightforward and simple app.

2. Other than that it's a great app but if the skipping becomes unfixable it can be annoying.This was my favorite sleep app for several years until their last update in January, I can't even get it to open now! When I try to open it, it closes immediately, and I get an error message saying that it has a bug! I have tried deleting it and reinstalling several times in hopes that the "bug" would go away, but it's still there.

3. For those who have issues with the app automatically turning off, you need to go into the battery settings and go to power saving exclusions, and exclude this app from battery saving.

4. It stops playing when the timer is up but continues to drain my battery until I wake up to shut it down.

5. Developers, PLEASE! update this app so it can be used again! It is the only app that has the features that I need and want that is free.I like the "Atmospheric Melody" song, but this is like the only relaxing song on here and I would have liked to hear more songs like this.

6. Overall the app's sounds are great, but recently the audio has been skipping, and the adjustments don't fully fix it.

7. Third issue but has been from the very beginning is you can hear where it loops, it needs to be blended a little better.I've used it for many years without problems, up until now.

8. There's no annoying subscription prompt, there's no ads, I spent money to "unlock" features that I don't even use because I appreciate the simple elegance of the app and the respect the developers have for the users.

9. Great work guys, you nailed it!I used to love this and have used it for years.

10. If the developer fixes this power issue, this app is incredible and I would recommend it wholeheartedly.This app is a godsend! Perfect for hotel/on the road.

11. Is there any way to get the old version again? I'm a paid user! Please! I love the sounds!This program has several annoyances now.

1. Fix Relax and Sleep Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Relax and Sleep: Restarting the app will resolve most errors.
2. Update the Relax and Sleep App. Here is how:
   1. On Android goto PlayStore » Search for "Relax and Sleep" » Open Relax and Sleep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Relax and Sleep » click "UPDATE".
3. Clear Relax and Sleep app cache: Clearing cached data will force your app to retrieve the latest data directly from Relax and Sleep servers.
   1. On Android, goto Settings » Apps » Select "Relax and Sleep" » click Storage » click "Clear Cache".
4. Check Relax and Sleep app permissions. If any of these permissions required to use your device's features are disenabled, Relax and Sleep might not work.
5. Uninstall and reinstall Relax and Sleep. If nothing else has worked, completely uninstall Relax and Sleep then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Relax and Sleep not working

2. Fix Relax and Sleep Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Relax and Sleep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Relax and Sleep not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Relax and Sleep may not be able to connect to the Internet when running in the background.