Contact Anno 1800 Companion Customer Service

Why should I report an Issue with Anno 1800 Companion?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of unbyte to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. On the surface it looks exactly what I have wanted and needed to really start playing this incredible game properly.This app helps you so much in game, and the app on your phone tou dont need to allways alt tab to check google on your pc, the app only need a few more layouts bur for now its really good!Awesome app, it has made my empire much more efficient and organized.

2. (if its possible) - the option to change between coal mine and charcoal production.Really useful tool, nice and simple to use.

3. The addition of the ideal electricity production chain would be useful.

4. In the app it says 1.1. I have been using a simple Excel spreadsheet that I made myself and none of the equations are correct.

5. I think a useful addition would be to indicate which buildings require electricity.

6. Second, 1.000002 is something I came out on as well but because it is rounded upwards it gave me a wrong idea.

7. Rounding to 1.1 from 1.000002 is somewhat excessive in my opinion.I like the app it is really useful.

8. The concept is very nice and I would like to use it but the calculations are just dead wrong and won't be of any help to anyone.

9. Thanks for taking the time.This is a nice app, handy if you don't want to look up every single layout on its own.

10. Keep it up sparfuchs!This app is very useful.

11. EDIT: After the devs response (and I have to give it to you, you respond very quickly) I have to correct myself.

1. Fix Anno 1800 Companion Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Anno 1800 Companion: Restarting the app will resolve most errors.
2. Update the Anno 1800 Companion App. Here is how:
   1. On Android goto PlayStore » Search for "Anno 1800 Companion" » Open Anno 1800 Companion » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anno 1800 Companion » click "UPDATE".
3. Clear Anno 1800 Companion app cache: Clearing cached data will force your app to retrieve the latest data directly from Anno 1800 Companion servers.
   1. On Android, goto Settings » Apps » Select "Anno 1800 Companion" » click Storage » click "Clear Cache".
4. Check Anno 1800 Companion app permissions. If any of these permissions required to use your device's features are disenabled, Anno 1800 Companion might not work.
5. Uninstall and reinstall Anno 1800 Companion. If nothing else has worked, completely uninstall Anno 1800 Companion then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Anno 1800 Companion not working

2. Fix Anno 1800 Companion Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Anno 1800 Companion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Anno 1800 Companion not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Anno 1800 Companion may not be able to connect to the Internet when running in the background.