Contact SyncUP DRIVE Legacy Customer Service

Why should I report an Issue with SyncUP DRIVE Legacy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of T-Mobile USA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Keep an eye on your loved ones without creating dangerous distractions. • With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.

2. NOTE: A SyncUP DRIVE OBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app. *** Now supports Hybrid vehicles.

3. For further assistance with T-Mobile SyncUP DRIVE please visit reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

4. The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure and connected at all times.

5. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.

6. "IMPORTANT NOTE: This app (SyncUP DRIVE Legacy) is only compatible with devices purchased before May 2022.

7. Need roadside assistance?

8. This includes models 6200, 6500, and SD-7000T".

9. We’ve arranged for Allstate Motor Club to get you help when you need it. *** For more information on roadside assistance, please visit Roadside assistance is not eligible for use on commercial vehicles.

1. Somewhat useless, not worth the money or frustration! Constantly doesn't show the correct location, when the car is started, when it's parked, the route driven, nothing! When it does show these things, it is hours and hours delayed! T Mobile tech support is not helpful.

2. Save your money and your sanity and avoid sync up device and app at all cost!!I like the features, the app is simple and easy to use, and my family likes having wifi in the car.

3. But, my BIGGEST problem I have: I've got notifications turned off in the app for when trips have been started or finished.

4. The only issue is for some reason the apps sends notifications through the ringtone feature and not the notifications feature of the phone.

5. Opening my trunk or any slight movement in the car with the vehicle off I get constant notifications of a possible disturbance near my car when I'm in my own car.

6. One big problem is the frequent alerts of a "possible disturbance" every time I open and close my doors.

7. Keep innovating and bringing out updates.I don't have a problem with the app as far as notifying me of location, speed, and/or disturbance.

8. I would like it if there was a way to reduce false alerts such as a time window to receive these notices (such as overnight only, etc).

9. This has been sin 2018 and it was stated it was a "bug" still no update.It's a good device, when it works.

10. I'll get notifications that a trip has started.

11. I've got notifications turned off in the system settings for the app, yet, still makes noises.

1. Fix SyncUP DRIVE Legacy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SyncUP DRIVE Legacy: Restarting the app will resolve most errors.
2. Update the SyncUP DRIVE Legacy App. Here is how:
   1. On Android goto PlayStore » Search for "SyncUP DRIVE Legacy" » Open SyncUP DRIVE Legacy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SyncUP DRIVE Legacy » click "UPDATE".
3. Clear SyncUP DRIVE Legacy app cache: Clearing cached data will force your app to retrieve the latest data directly from SyncUP DRIVE Legacy servers.
   1. On Android, goto Settings » Apps » Select "SyncUP DRIVE Legacy" » click Storage » click "Clear Cache".
4. Check SyncUP DRIVE Legacy app permissions. If any of these permissions required to use your device's features are disenabled, SyncUP DRIVE Legacy might not work.
5. Uninstall and reinstall SyncUP DRIVE Legacy. If nothing else has worked, completely uninstall SyncUP DRIVE Legacy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SyncUP DRIVE Legacy not working

2. Fix SyncUP DRIVE Legacy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SyncUP DRIVE Legacy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SyncUP DRIVE Legacy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SyncUP DRIVE Legacy may not be able to connect to the Internet when running in the background.