Published by Funraise on Nov 4, 2024

Report an issue with Funraise.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Funraise?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Funraise to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Funraise

1. Funraise’s app is the easiest way for nonprofit organizations to collect in-person payments and stay updated with recent transactions, tasks, and supporter details on-the-go.

2. Funraise is a fundraising platform for nonprofit organizations that makes it easy for nonprofits to raise more online.

3. Our goal is to help your nonprofit organization maximize every available fundraising method as well as manage supporters with powerful and easy-to-use technology.

Funraise Customer Insights

Steps to Troubleshoot & Fix Funraise Issues

1. Fix Funraise Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Funraise: Restarting the app will resolve most errors.
  2. Update the Funraise App. Here is how:
    1. On Android goto PlayStore » Search for "Funraise" » Open Funraise » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Funraise » click "UPDATE".
  3. Clear Funraise app cache: Clearing cached data will force your app to retrieve the latest data directly from Funraise servers.
    1. On Android, goto Settings » Apps » Select "Funraise" » click Storage » click "Clear Cache".
  4. Check Funraise app permissions. If any of these permissions required to use your device's features are disenabled, Funraise might not work.
  5. Uninstall and reinstall Funraise. If nothing else has worked, completely uninstall Funraise then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Funraise not working


2. Fix Funraise Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Funraise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Funraise not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Funraise may not be able to connect to the Internet when running in the background.

Reported Issues