Published by Premium Parking on Mar 13, 2024

Report an issue with Premium Parking.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Premium Parking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Premium Parking to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Premium Parking Customer Insights

1. Says "session unavailable"This App is not user friendly and the first time using it, I got a parking ticket for $120 after my information was already in the system and I was paying $25 for 2 hours of parking.

2. Garbage.app loses notification settings after closing, so I'm constantly missing the time when I need to re-up the parking so I don't get a ticket.

3. but I like it here because it's espacious and safe.This app, parking enforcement company, and any garage management company using their services is a scam.

4. Is this is my only option for state park Parking space reservations? it feels criminal to have no human interaction through this process.

5. The entire process is liner with multiple pages to perform a single task, purchasing a parking spot.

6. Each time I try to complete parking, it keeps saying "No match" in the list of models, and won't let me proceed.

7. It's not like it's a space problem.Utterly useless! I tried using this app at the Memphis Music Festival when I saw parking spots branded with this app.

8. Even after using the site itself instead of the app, after typing in the zone code and my tag number, nothing! I hardly saw any other cars in the Premium spots so it showed I wasn't the only one having issues with the app.Shameful that using this app should require much effort at all.

9. please fix!The app is unreliable which leads to paying for parking and getting a fine that's 18x the parking rate.

10. You have to pay while you are there, and even while you are inside your car.Nevertheless, you are in the elevator he can give you a tiket,the system process at their own pace, and sometime process two motr payments at the same time.

11. Avoid any garage with these signs.I can't park my car thru the app because the developer's didn't think to add Altima to the list of Nissan car models.

Steps to Troubleshoot & Fix Premium Parking Issues

1. Fix Premium Parking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Premium Parking: Restarting the app will resolve most errors.
  2. Update the Premium Parking App. Here is how:
    1. On Android goto PlayStore » Search for "Premium Parking" » Open Premium Parking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Premium Parking » click "UPDATE".
  3. Clear Premium Parking app cache: Clearing cached data will force your app to retrieve the latest data directly from Premium Parking servers.
    1. On Android, goto Settings » Apps » Select "Premium Parking" » click Storage » click "Clear Cache".
  4. Check Premium Parking app permissions. If any of these permissions required to use your device's features are disenabled, Premium Parking might not work.
  5. Uninstall and reinstall Premium Parking. If nothing else has worked, completely uninstall Premium Parking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Premium Parking not working


2. Fix Premium Parking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Premium Parking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Premium Parking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Premium Parking may not be able to connect to the Internet when running in the background.

Reported Issues