Contact Hathway Remote Control Customer Service

Why should I report an Issue with Hathway Remote Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Remotify Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I often use it to control devices using the Mi remote appWorks absoltely perfect in my Redmi phone!! If any phone which does support IR Blaster function, then most of the TV remote apps doesn't work for them.No I am not sure.

2. Everytime I select a remote and press a button, it crashes and I get a dialogue saying "app keeps stopping .

3. Please fix this.It's not working after every click in the remote it displays remote control keeps stopping.

4. Don't download.Don't install this at all ...waste of time ...it's only showing the picture of remote and whenever click on it ads pop up don't waste your time like I doneDoesn't works at all.

5. It keeps on saying that remote control has stopped working.

6. Please fix it.Remote Type 6 is matched with my existing remote, But it is jot working.

7. It's actually a backup of our original remote controller.

8. Edit: My phone is a Xiaomi Redmi Note 3 and it has an IR blaster which works perfectly fine.

9. Each time we click a button, an advertisement starts.

10. Thank youSeriously, it keeps stopping .

11. Sorry but it was a bad experienceVery worst app it can't control to TV not the bestWorst app ever.

1. Fix Hathway Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hathway Remote Control: Restarting the app will resolve most errors.
2. Update the Hathway Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "Hathway Remote Control" » Open Hathway Remote Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hathway Remote Control » click "UPDATE".
3. Clear Hathway Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Hathway Remote Control servers.
   1. On Android, goto Settings » Apps » Select "Hathway Remote Control" » click Storage » click "Clear Cache".
4. Check Hathway Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Hathway Remote Control might not work.
5. Uninstall and reinstall Hathway Remote Control. If nothing else has worked, completely uninstall Hathway Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hathway Remote Control not working

2. Fix Hathway Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hathway Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hathway Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hathway Remote Control may not be able to connect to the Internet when running in the background.