Contact Whatsit- Image Recognition and Identification Customer Service

Why should I report an Issue with Whatsit- Image Recognition and Identification?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MasterMind Innovations to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's an AWESOME app and so simple!The 3rd picture I tried, they wanted me to pay, and it didn't even when I tested it with a picture of a sharpening stone, it said it was a mortise joint?? I can do as well without it as I can with it.Said my amethyst cluster was rock candy... a group of stones is an invertebrate.... since I was only allowed 2 pictures I'd say it's a waste of money to do any more with this app.

2. Took a photo of a heating/ac capacitor, with label showing, and the closest item this app shows is bath salts.Worthless app! Had app installed before and worked some of the time until I made a purchase and it quit working.

3. Tried taking picture and from gallery does nothing but return to opening screen.

4. The problem is the need to take a second picture for almost every attempt.This doesn't work for identifying a lot of things.

5. After 5 measly photos I was stopped by receiving what feels like a scam when I was told I used 50(fifty) photos, I had to pay a fee if I wanted to continue use.The description - in no manner - tells anyone how to use it.

6. Does not go to edit screen just back to capture or select image opening tried everything.!Wow, horrible app! If I could give it less than 1 star I would.

7. Even though it seems to accept the second photograph, I do know that an entire SUV is not the support rack on top and alto stratus clouds are not sugar candy.

8. Waste of time!!!It only takes seconds to get an accurate description of the rock I was curious about.

9. I was looking for an identifier for weird things not the simple things we already knowThis app is broken.

10. Go find another FREE identification app since they do existnot enough data in their system.

11. Whether I take a pic or choose one from gallery, once I click the tick, I go right back to the start.

1. Fix Whatsit- Image Recognition and Identification Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Whatsit- Image Recognition and Identification: Restarting the app will resolve most errors.
2. Update the Whatsit- Image Recognition and Identification App. Here is how:
   1. On Android goto PlayStore » Search for "Whatsit- Image Recognition and Identification" » Open Whatsit- Image Recognition and Identification » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whatsit- Image Recognition and Identification » click "UPDATE".
3. Clear Whatsit- Image Recognition and Identification app cache: Clearing cached data will force your app to retrieve the latest data directly from Whatsit- Image Recognition and Identification servers.
   1. On Android, goto Settings » Apps » Select "Whatsit- Image Recognition and Identification" » click Storage » click "Clear Cache".
4. Check Whatsit- Image Recognition and Identification app permissions. If any of these permissions required to use your device's features are disenabled, Whatsit- Image Recognition and Identification might not work.
5. Uninstall and reinstall Whatsit- Image Recognition and Identification. If nothing else has worked, completely uninstall Whatsit- Image Recognition and Identification then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Whatsit- Image Recognition and Identification not working

2. Fix Whatsit- Image Recognition and Identification Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Whatsit- Image Recognition and Identification be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Whatsit- Image Recognition and Identification not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Whatsit- Image Recognition and Identification may not be able to connect to the Internet when running in the background.