Contact Relaxgo Customer Service

Why should I report an Issue with Relaxgo - Book A Massage At Ho?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Relaxgo Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Book a professional at-home massage on-demand, in London or Hong Kong, using the Relaxgo app.

2. We connect professional, certified massage therapists to customers seeking a convenient and secure way to enjoy relaxing massage treatments in the comfort and safety of their own home.

3. Download Relaxgo to book an at-home massage in London or Hong Kong!

4. Relaxgo wants to make improving wellness normalised, accessible and convenient.

5. Our app has made this easier than ever so why not start your wellness journey today!

1. Masseuse was punctual, polite and put me at ease right away and even brought a speaker and music to play during the massage! He also called ahead a few hours beforehand to confirm which was a nice touch.

2. Already planning to get my partner a massage so would definitely rate highly and use again ☺️Easily the best and most convenient massage I've had in London.

3. Would highly recommend this app to anyone who wants to book a professional appointment without any hassle.AMAZING experience.

4. Had the most relaxing time of my life in the comfort of my own home!Annoying to go through a sign-up process to be told there's nothing near where I live.

5. App was easy to use and the masseur was friendly and professional.

6. Really easy to use and pleasant experience.

7. I have never had an at home massage before but this was very enjoyable.

1. Fix Relaxgo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Relaxgo: Restarting the app will resolve most errors.
2. Update the Relaxgo App. Here is how:
   1. On Android goto PlayStore » Search for "Relaxgo" » Open Relaxgo - Book A Massage At Ho » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Relaxgo » click "UPDATE".
3. Clear Relaxgo - Book A Massage At Ho app cache: Clearing cached data will force your app to retrieve the latest data directly from Relaxgo servers.
   1. On Android, goto Settings » Apps » Select "Relaxgo - Book A Massage At Ho" » click Storage » click "Clear Cache".
4. Check Relaxgo app permissions. If any of these permissions required to use your device's features are disenabled, Relaxgo might not work.
5. Uninstall and reinstall Relaxgo. If nothing else has worked, completely uninstall Relaxgo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Relaxgo not working

2. Fix Relaxgo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Relaxgo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Relaxgo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Relaxgo may not be able to connect to the Internet when running in the background.