Published by Hippeis on Aug 6, 2024

Report an issue with Photo Sherlock Search.
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Why should I report an Issue with Photo Sherlock Search by photo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hippeis to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo Sherlock Search by photo image 1 contact Photo Sherlock Search by photo image 2

Photo Sherlock Search Customer Insights

1. This app, like all other reverse image apps and Google search are evidently stifled by some privacy or copyright law or another...who knows.

2. This app is incredibly useless.It is supposed to be a face recognition app but then it give me things like different hair styles to the person in the picture and when i do get something from google it seems to be in Chinese or Japanese.

3. Google always comes up blank, Bing always comes up with similar but never accurate and the add-ons that you need to download are equally useless.

4. You can reverse image search within browsers set to Desktop anyway 😑As with many similar apps, this doesn't come anywhere close to the image you submit.

5. The app is useless as you can't open any results in a browser unless you pay for this app (to steal your data RIP); you cant download any images (it says download but never gets saved to phone).

6. I used this a lot a while back but ot seems the android version simply uses Google to retrieve images based on sear h terns it thinks may apply.

7. The search is very broad, such as similar hair or clothes but not very close to having facial recognition that works.

8. When it comes to these types of apps, those that have Yandex as part of their system, gives you great results.Complete garbage.

9. Oh, plus, the image you are searching for is nearly completely covered up with an add for Google.

10. Louis determines that I am searching for "classical architecture" yeah good luck finding this needle in a haystack.

11. This uses only Google as the search engine.

Steps to Troubleshoot & Fix Photo Sherlock Search Issues

1. Fix Photo Sherlock Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Sherlock Search: Restarting the app will resolve most errors.
  2. Update the Photo Sherlock Search App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Sherlock Search" » Open Photo Sherlock Search by photo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Sherlock Search » click "UPDATE".
  3. Clear Photo Sherlock Search by photo app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Sherlock Search servers.
    1. On Android, goto Settings » Apps » Select "Photo Sherlock Search by photo" » click Storage » click "Clear Cache".
  4. Check Photo Sherlock Search app permissions. If any of these permissions required to use your device's features are disenabled, Photo Sherlock Search might not work.
  5. Uninstall and reinstall Photo Sherlock Search. If nothing else has worked, completely uninstall Photo Sherlock Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Sherlock Search not working


2. Fix Photo Sherlock Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Sherlock Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Sherlock Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Sherlock Search may not be able to connect to the Internet when running in the background.

Reported Issues

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