Published by The AppGuru on Aug 24, 2024

Report an issue with MOV Player.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MOV Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The AppGuru to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MOV Player Customer Insights

1. If you can do this with someone else's video, you might do something with my videos.Mov player for Android is amazing player.

2. It couldn't hesitate while playing anything.MOV player for Android is amazing player.

3. Guess I'm going to find another 'AVI Player' use it until you have published it.Mov player for android very interesting and wonderful applications.

4. It couldn't hesitate while playing anything.I don't know what does 'positive impact' on my life mean? Anyways, I like these such application (like converting videos/audio and using audio/video player) that you published it.

5. By the way, I was looking for 'AVI Video Player (from The AppGuru)', but I didn't find it yet because it's not published by you yet.

6. I record along with them and they must be in the right order.MOV player for Android is amazing player.

7. But this app just shows me a picture from the video and im hearing only audio.You do have a great video player.

8. It couldn't hesitate while playing anything.An unknown video appeared, could not remove, I don't trust this app.

9. mov player easy to play and easy to download.

10. mov player for android is a excellent.

11. It supports all formats videos and songs.

Steps to Troubleshoot & Fix MOV Player Issues

1. Fix MOV Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MOV Player: Restarting the app will resolve most errors.
  2. Update the MOV Player App. Here is how:
    1. On Android goto PlayStore » Search for "MOV Player" » Open MOV Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MOV Player » click "UPDATE".
  3. Clear MOV Player app cache: Clearing cached data will force your app to retrieve the latest data directly from MOV Player servers.
    1. On Android, goto Settings » Apps » Select "MOV Player" » click Storage » click "Clear Cache".
  4. Check MOV Player app permissions. If any of these permissions required to use your device's features are disenabled, MOV Player might not work.
  5. Uninstall and reinstall MOV Player. If nothing else has worked, completely uninstall MOV Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MOV Player not working


2. Fix MOV Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MOV Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MOV Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MOV Player may not be able to connect to the Internet when running in the background.

Reported Issues