Contact NPS National Mall Customer Service

Why should I report an Issue with NPS National Mall?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Park Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Don't waste your time with this app .This app does not work on my Note 10, , do to the fact that the app hasn't been updated since 2012.Not as indepth as I was hoping for, but for free, a nice addition to the vaca infoDoesn't work with Android 10Doesn't work on Android 9Discontinued, use Washington DC Area National Parks by NPSlast updated in 2012 😱Nice to know before you goI can plan a trip at home but can't actually run anything while in the park so I felt I was missing something of the experience.

2. Tour crashed the app, zoom on the map didn't work.

3. Just wish map got a bit bigger--it crashes every time I try to zoom in.

4. No ranger programs listed even though I know some happened.As a result the map is worthless.

5. The app mostly refers you to other web sites.

6. Disappointing.Very helpful.

1. Fix NPS National Mall Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NPS National Mall: Restarting the app will resolve most errors.
2. Update the NPS National Mall App. Here is how:
   1. On Android goto PlayStore » Search for "NPS National Mall" » Open NPS National Mall » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NPS National Mall » click "UPDATE".
3. Clear NPS National Mall app cache: Clearing cached data will force your app to retrieve the latest data directly from NPS National Mall servers.
   1. On Android, goto Settings » Apps » Select "NPS National Mall" » click Storage » click "Clear Cache".
4. Check NPS National Mall app permissions. If any of these permissions required to use your device's features are disenabled, NPS National Mall might not work.
5. Uninstall and reinstall NPS National Mall. If nothing else has worked, completely uninstall NPS National Mall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NPS National Mall not working

2. Fix NPS National Mall Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NPS National Mall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NPS National Mall not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NPS National Mall may not be able to connect to the Internet when running in the background.