Published by National Park Service

Report an issue with NPS Oregon Trail.
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Why should I report an Issue with NPS Oregon Trail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of National Park Service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

NPS Oregon Trail Customer Insights

1. Was not easy to figure out and had to delete.

Steps to Troubleshoot & Fix NPS Oregon Trail Issues

1. Fix NPS Oregon Trail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NPS Oregon Trail: Restarting the app will resolve most errors.
  2. Update the NPS Oregon Trail App. Here is how:
    1. On Android goto PlayStore » Search for "NPS Oregon Trail" » Open NPS Oregon Trail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NPS Oregon Trail » click "UPDATE".
  3. Clear NPS Oregon Trail app cache: Clearing cached data will force your app to retrieve the latest data directly from NPS Oregon Trail servers.
    1. On Android, goto Settings » Apps » Select "NPS Oregon Trail" » click Storage » click "Clear Cache".
  4. Check NPS Oregon Trail app permissions. If any of these permissions required to use your device's features are disenabled, NPS Oregon Trail might not work.
  5. Uninstall and reinstall NPS Oregon Trail. If nothing else has worked, completely uninstall NPS Oregon Trail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NPS Oregon Trail not working


2. Fix NPS Oregon Trail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NPS Oregon Trail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NPS Oregon Trail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NPS Oregon Trail may not be able to connect to the Internet when running in the background.

Reported Issues