Contact NPS Yellowstone Customer Service

Why should I report an Issue with NPS Yellowstone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Park Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Moreover, this app is launched automatically at start-up: why??? The only useful option among the Settings offered is "Download Offline Content", which downloads the park map somewhere, but without letting the user know exactly where.

2. Think the trick is.. You have to download offline content using WiFi before you get to Yellowstone and don't touch the phone during the process (unless of course, it is stuck).

3. Once I was able to finally download the offline content, I was able to view the map without wireless service.

4. Also, if you download and cache the offline data it does not use the cached data unless you are in airplane mode or completely without signal.

5. I was able to fix by turning off location and notification permissions, but ultimately had to uninstall and reinstall to get it to workRuns in background and uses GPS all the time unless you force quit app or restart phone.

6. The geyser predictions wouldn't save the last loaded prediction; it dumped them the minute it detected you were offline.Helpful info about things to see and where to find restrooms.

7. The map, each time you would go back, even using the in-app back arrow, would zoom out to either the whole park or the whole state, rather than going back to the area you were looking at.

8. 4 stars bc it does get stuck here and there but very helpful to use for offline content.

9. Why can't I select the folder where I want the map to be saved??? As all software developers should be aware, it's best to have as few as possible apps in the internal storage, where the OS already is; this app and its data should be moved to the external storage (SD card), but that's not possible in this version of the app.

10. The app claims it has a calendar of events, it's the - useless again - content of the "Schedules" tile, which changes title to "Calendar" only after navigating to it.

11. The app was developed with offline functionality in mind, which is necessary in the park.

1. Fix NPS Yellowstone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NPS Yellowstone: Restarting the app will resolve most errors.
2. Update the NPS Yellowstone App. Here is how:
   1. On Android goto PlayStore » Search for "NPS Yellowstone" » Open NPS Yellowstone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NPS Yellowstone » click "UPDATE".
3. Clear NPS Yellowstone app cache: Clearing cached data will force your app to retrieve the latest data directly from NPS Yellowstone servers.
   1. On Android, goto Settings » Apps » Select "NPS Yellowstone" » click Storage » click "Clear Cache".
4. Check NPS Yellowstone app permissions. If any of these permissions required to use your device's features are disenabled, NPS Yellowstone might not work.
5. Uninstall and reinstall NPS Yellowstone. If nothing else has worked, completely uninstall NPS Yellowstone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NPS Yellowstone not working

2. Fix NPS Yellowstone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NPS Yellowstone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NPS Yellowstone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NPS Yellowstone may not be able to connect to the Internet when running in the background.