Published by GOTit Inc on Dec 10, 2023

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Why should I report an Issue with GOTit - Social Shopping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GOTit Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GOTit - Social Shopping

1. Follow your favorite streetwear clothing stores and shop directly from GOTit – your new favorite fashion online shopping app.

2. We would love as many people to join GOTit, it will be much more fun:-) Help us spread the word out! invite your friends and your favorite stores to join GOTit as well.

3. Meet GOTit – Social Shopping, the fun way to discover, buy and share things you got or want with your friends.

4. We would love as many people to join GOTit, it will be much for fun :-) Help us spread the word out! invite your friends and your favorite stores to join GOTit as well.

5. GOTit lets you connect with your favorite menswear & womenswear stores and brands, and get the street fashion online offers for things you want.

6. After you GOT something on our clothing shopping app, share it with your friends and help them discover and shop for products based on your recommendations.

7. Download our social fashion shopping app right now and get in on our promotion - Store credit you can use towards your first purchase!

8. Explore brands on the consignment shopping platform and buy shoes for cheap, or buy apparel that matches your taste; shopping fashion has never been this easy and resourceful.

9. Open the social fashion DIY shopping app frequently and see what your friends GOT, make trends, and see what's trendy.

10. Download right now the most exciting social shopping App and get in on our promotion - Store credit you can use towards your first purchase!

11. Do you want these streetwear women & men clothes shopping apps to include sneaker and accessories shopping too?

GOTit Customer Insights

1. I guarantee you you will be left amazed and satisfied.I have made several orders for my grandson, who absolutely loves these "street style" clothes/outfits!! He has loved all of them, the sizes are spot on, and I don't mind the $$, it's worth it to me to see him looking so good, gives him awesome confidence (he is 15), esp at school 💯🤞🏽💙and that's what keeps me shopping on this APP!!! Also, shipping has always been super fast💯🖤 No complaints from this mamaw😍🤑💪🏽The experience was amazing they were fast to get back to me got my order a day early and they were quick to get back to me everytime I had a problem or a questionApp is terrible I ordered a white hoodie and white pants that was supposed to be matching and they both came a different color, the hoodie was wrinkled beyond measure, there are stains on both my hoodie and my jeans, it's terrible it's just horribleThis app has WAYYYYYY to...

2. My orders typically get shipped and delivered fast!!! Clothes are true to size!!! I highly recommend this app for buying your clothing!!! Nothing but a great experience every time!!!I downloaded this app years ago and when I logged in.

3. I get compliments on all their fitsThis ain't Drip it's a Rip , Rip Off there is no way these clothes cost or even come close to it's worth can literally get all this stuff from China in the Single Digit Price range FCOH.Excellent!!! The products are very easy to browse.

4. These are my style of clothing and thank you once again for this opportunity...A couple issues here and there but that's out of 72 orders I've made.

5. they were ordered to my old address they gave me the option to change the address on all the orders which I did.

6. the items didn't ship for about a week and they still all went to the wrong place and there is no address update area on the app.

7. Gotit is a great app to download for the greatest products.

8. I couldn't have found a better app for great beautiful jewelry clothes etc.

9. I have been a long time customer and the service is great.

10. Any problems or issues and Gotit immediately helps you solve your issue quickly.

11. And the Lit store would not send out to the right address nor refund me.

Steps to Troubleshoot & Fix GOTit Issues

1. Fix GOTit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GOTit: Restarting the app will resolve most errors.
  2. Update the GOTit App. Here is how:
    1. On Android goto PlayStore » Search for "GOTit" » Open GOTit - Social Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GOTit » click "UPDATE".
  3. Clear GOTit - Social Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from GOTit servers.
    1. On Android, goto Settings » Apps » Select "GOTit - Social Shopping" » click Storage » click "Clear Cache".
  4. Check GOTit app permissions. If any of these permissions required to use your device's features are disenabled, GOTit might not work.
  5. Uninstall and reinstall GOTit. If nothing else has worked, completely uninstall GOTit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GOTit not working


2. Fix GOTit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GOTit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GOTit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GOTit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Call me 6625422240 or fraud investigation or put my $145.52 back in my account now

    — by Margaret Miller 2 years ago

  • I ordered two outfits on 9/22/22 it is now 10/4/22 And I still have not received my outfits what is going on the money has already been taken out of my account please do not make me contact my bank about fraud someone needs to get back with me as soon as possible this is crazy

    — by Angela Thompson 2 years ago

  • It's been almost 2 weeks since I bought this bag I really liked from shades and they are steady telling me. They gone hurry up and ship it right away and I see nothing it never took this long to ship an order to my address that's why I barely shop with got it cause of this right here first it was the wrong size shoes now this it's not fair thank u for your help an time.

    — by Zechariah Keller 2 years ago

  • I am missing a pair of jeans

    — by Caleb 2 years ago

  • i haven’t received my order 1013937 haven’t been sent to my house yet i want to know where my package 📦 at please let me know what going on please an 🙏🏾

    — by Dujuan Allen 2 years ago

  • I ordered one shirt but received a different one . Oerder number 1012625

    — by Jaquon Hewing 2 years ago

  • I made a order with you and have not received the order yet. No tracking or message saiding it was delivered. The payment was taken out of my account. It was supposed to be delivered by 8/15/2022 but have not gotten it. Need to contact me 2058608642

    — by Lisa Bills 2 years ago

  • I ordered 3 ofits and only got 2

    — by John Payne 2 years ago

  • Never got my package

    — by Jennifer beard 2 years ago

  • Hi I would like to delete my gotIt account please I created one to see the prices but I realized I don't want the account anymore so if you could delete my account I would appreciate it very much! Thankyou!

    — by Bryna furlong 2 years ago

  • I ordered my son a outfit on April 30th they said delivery would be between May 3-May 5 still haven’t received outfit or any email saying that it was delivered only when it should arrive through my email

    — by Melinda Simmons 2 years ago

  • I accidentally create account.

    — by Guest 2 years ago

  • I didnt get my out fit that I ordered with my other shirt the womans shirt came but my husband out fit didnt come

    — by Barbara lee Baker 3 years ago

  • Fake ass niggas bro

    — by Jaciel 3 years ago

  • I'm trying to order something but it want take my card my card is not a pre paid card

    — by Pamela Myers 3 years ago

  • Fraud charges !!! I want my money back from
    These fraud orders NOW

    — by Amber 3 years ago

  • I have some orders that supposed to have been delivered yesterday but did not come.I had forgotten my username and password and tried to open a new account thinking I could follow my order do to the fact it's the same email address.can you please tell me what happened to my order.Thank you.

    — by Josepher W Lathan 3 years ago

  • Trying to contact someone about my order can someone call me asap 2172204779

    — by Dejuan Green 3 years ago

  • I still haven't receive my orders and i haven't had any feed back from no one about my order nor a refund

    — by Consuelo Hubbard 4 years ago

  • I need to speak with a person

    — by Derrick Sonnier 4 years ago

  • I haven't received my refund on my order

    — by Donell Reid 4 years ago