Published by Vivi Inc on Aug 2, 2024

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Why should I report an Issue with Rare VPN – Fast VPN Master?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vivi Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Rare VPN Customer Insights

1. I have checked all the VPN in past 2 years, and found this is the best VPN over in UAE.Doesn't connect... Needs update and a better service.

2. 🙄I could almost possibly give 5 stars but the App trips off by it self.

3. You have to work towards that..I love this vpn.

4. But if it one update.

Steps to Troubleshoot & Fix Rare VPN Issues

1. Fix Rare VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rare VPN: Restarting the app will resolve most errors.
  2. Update the Rare VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Rare VPN" » Open Rare VPN – Fast VPN Master » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rare VPN » click "UPDATE".
  3. Clear Rare VPN – Fast VPN Master app cache: Clearing cached data will force your app to retrieve the latest data directly from Rare VPN servers.
    1. On Android, goto Settings » Apps » Select "Rare VPN – Fast VPN Master" » click Storage » click "Clear Cache".
  4. Check Rare VPN app permissions. If any of these permissions required to use your device's features are disenabled, Rare VPN might not work.
  5. Uninstall and reinstall Rare VPN. If nothing else has worked, completely uninstall Rare VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rare VPN not working


2. Fix Rare VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rare VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rare VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rare VPN may not be able to connect to the Internet when running in the background.

Reported Issues