Contact Infrared temp Customer Service

Why should I report an Issue with Infrared temp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RADIANT INNOVATION INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No info on what's the problem or how to rectify the sameOnce installed never closes unless you put it to safe mode and uninstall it.Error message says "No device" That's as far as I can get.Ones install ones uninstall.

2. If my phone has infrared it shouldn't need an external app.Just indicates no device.

3. I don't know what app it uses, the link is in Chinese.

1. Fix Infrared temp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Infrared temp: Restarting the app will resolve most errors.
2. Update the Infrared temp App. Here is how:
   1. On Android goto PlayStore » Search for "Infrared temp" » Open Infrared temp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infrared temp » click "UPDATE".
3. Clear Infrared temp app cache: Clearing cached data will force your app to retrieve the latest data directly from Infrared temp servers.
   1. On Android, goto Settings » Apps » Select "Infrared temp" » click Storage » click "Clear Cache".
4. Check Infrared temp app permissions. If any of these permissions required to use your device's features are disenabled, Infrared temp might not work.
5. Uninstall and reinstall Infrared temp. If nothing else has worked, completely uninstall Infrared temp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Infrared temp not working

2. Fix Infrared temp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Infrared temp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Infrared temp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Infrared temp may not be able to connect to the Internet when running in the background.