Published by Lloyd R. Herrmann

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Why should I report an Issue with VPN Infinity - Fast Secure VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lloyd R. Herrmann to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VPN Infinity Customer Insights

1. UninstalledQuick connect here in Hawaii and the permissions automatically connected so far it's performing itself....great work of skills n talent....Aloha !!Worked fine at first, stayed connected to the Mexico server however now it won't connect.Not working.

2. When I wanted to connect it says "login false".

3. So please update and I will rate 5 stars.Stopped working after a few months.

4. Well it's a great vpn app but there's one problem, it's not infinite or unlimited usage as it say's.

5. I'm reinstalling it to see if it works again.Freezes up constantly, not getting emails ect.

6. It was pretty good up until then.

7. What kind of login i didn't understandGood vpn when it works.

Steps to Troubleshoot & Fix VPN Infinity Issues

1. Fix VPN Infinity Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN Infinity: Restarting the app will resolve most errors.
  2. Update the VPN Infinity App. Here is how:
    1. On Android goto PlayStore » Search for "VPN Infinity" » Open VPN Infinity - Fast Secure VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN Infinity » click "UPDATE".
  3. Clear VPN Infinity - Fast Secure VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN Infinity servers.
    1. On Android, goto Settings » Apps » Select "VPN Infinity - Fast Secure VPN" » click Storage » click "Clear Cache".
  4. Check VPN Infinity app permissions. If any of these permissions required to use your device's features are disenabled, VPN Infinity might not work.
  5. Uninstall and reinstall VPN Infinity. If nothing else has worked, completely uninstall VPN Infinity then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN Infinity not working


2. Fix VPN Infinity Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN Infinity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN Infinity not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN Infinity may not be able to connect to the Internet when running in the background.

Reported Issues