Contact Tracker Customer Service

Why should I report an Issue with Tracker - for dogs and outdoor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tracker Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other than those problems, a VERY good application.Please add possibility to lock screen layout when using the advanced mode.Awesome and reliable.... everything a hunter needs for his dogs safety...Great app with lots of great useful features.Very good for my daily safety of my dogApparently the u.s. is not an option for country.Uselt! Med Ultracom kunde man efter avslutad jaktdag i lugn och ro använda datorn för att se vad hunden gjort under dagen.

2. Can't change the position update time.

3. Location update every second drains battery really fast.

4. Also, it seems position won't update on background.

5. Man kunde också se flera jaktdagar.

1. Fix Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tracker: Restarting the app will resolve most errors.
2. Update the Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Tracker" » Open Tracker - for dogs and outdoor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tracker » click "UPDATE".
3. Clear Tracker - for dogs and outdoor app cache: Clearing cached data will force your app to retrieve the latest data directly from Tracker servers.
   1. On Android, goto Settings » Apps » Select "Tracker - for dogs and outdoor" » click Storage » click "Clear Cache".
4. Check Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Tracker might not work.
5. Uninstall and reinstall Tracker. If nothing else has worked, completely uninstall Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tracker not working

2. Fix Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tracker may not be able to connect to the Internet when running in the background.