Published by Forge Factory

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Why should I report an Issue with Paris Metro Map - Route Plan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Forge Factory to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Paris Metro Map Customer Insights

1. Looked like it had the potential to be a great app, but didn't work, which is a major flaw!So useful! Helped us no end on our trip to Paris! Helped us navigate the metro with confidence, highly recommend!Does not know of station closures, sends you on routes that don't work.

2. Thank youUseful app, but would be even better if it gave an option to have the simplest route as well.destination can NOT be tapped on map, it's only search from station names, which is not usefullEasy to use and generally excellent, made my holiday so much easier ๐Ÿ˜„Very useful app.

3. Crashed every time I searched for an address, and couldn't zoom in despite the claims that this issue has been resolved in the most recent update.

4. It helps me very much using Paris Metro system.

5. So this is of limited value....It is helpful app but please add some more RER options like RER H, RER R,RER J etc and if it will be possible add bus plans also.

6. Thank you.Was amazing to get around.

Steps to Troubleshoot & Fix Paris Metro Map Issues

1. Fix Paris Metro Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paris Metro Map: Restarting the app will resolve most errors.
  2. Update the Paris Metro Map App. Here is how:
    1. On Android goto PlayStore » Search for "Paris Metro Map" » Open Paris Metro Map - Route Plan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paris Metro Map » click "UPDATE".
  3. Clear Paris Metro Map - Route Plan app cache: Clearing cached data will force your app to retrieve the latest data directly from Paris Metro Map servers.
    1. On Android, goto Settings » Apps » Select "Paris Metro Map - Route Plan" » click Storage » click "Clear Cache".
  4. Check Paris Metro Map app permissions. If any of these permissions required to use your device's features are disenabled, Paris Metro Map might not work.
  5. Uninstall and reinstall Paris Metro Map. If nothing else has worked, completely uninstall Paris Metro Map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paris Metro Map not working


2. Fix Paris Metro Map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paris Metro Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paris Metro Map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paris Metro Map may not be able to connect to the Internet when running in the background.

Reported Issues