Published by DigitalProximity

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Secrets de Paris Customer Insights

1. Go online to Atlas Obscura, find the Paris list, and look through a much richer list for free.TLDR: DON'T UPDATE Pretty cool, but I lost all my favourites with the app update to 2.0.0 :(Since V2 I lost all my favourite spots I'm really disappointed.

2. However I downloaded to my tablet cos I loved it but guess what??? I have to pay again for the maps? On the same Google account? Come on, please rectify thisToo many commercial sites, not enough genuinely interesting ones.

3. I now know incredible places around Paris that my Parisien friends know nothing about.For frequent visitors to the city, there are plenty of obscure places to read about.

4. See your location on the map, if your GPS is on.I take groups of tourist through Europe and use this app regularly to find new interesting places to go.

5. I wanna retrieve themOkooExcelenteWithout paying to unlock all the secrets you receive only 3 tips.

6. Don't waste your time.I love the idea! But it's missing some things that it's making it hard to use: 1.

7. Would be 5 stars, so why 2 stars? I originally downloaded to my phone, and paid for the upgrade to see all the map.

8. A map with all the favorite places, so you can see at a glance whether two are in the same neighborhood, 2.

9. I take all the credit for knowing Paris inside out when really it's because of the Secret Paris app.

10. On top of that, you are bombarded with adds for an app that is essentially a bare minimal trial version.

11. a checklist, to have an account of what you've already visited.

Steps to Troubleshoot & Fix Secrets de Paris Issues

1. Fix Secrets de Paris Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Secrets de Paris: Restarting the app will resolve most errors.
  2. Update the Secrets de Paris App. Here is how:
    1. On Android goto PlayStore » Search for "Secrets de Paris" » Open Secrets de Paris » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secrets de Paris » click "UPDATE".
  3. Clear Secrets de Paris app cache: Clearing cached data will force your app to retrieve the latest data directly from Secrets de Paris servers.
    1. On Android, goto Settings » Apps » Select "Secrets de Paris" » click Storage » click "Clear Cache".
  4. Check Secrets de Paris app permissions. If any of these permissions required to use your device's features are disenabled, Secrets de Paris might not work.
  5. Uninstall and reinstall Secrets de Paris. If nothing else has worked, completely uninstall Secrets de Paris then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Secrets de Paris not working


2. Fix Secrets de Paris Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Secrets de Paris be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Secrets de Paris not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Secrets de Paris may not be able to connect to the Internet when running in the background.

Reported Issues