Published by Mini Apps and Games

Report an issue with Dreambox Player.
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Why should I report an Issue with Dreambox Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mini Apps and Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Dreambox Player Customer Insights

Steps to Troubleshoot & Fix Dreambox Player Issues

1. Fix Dreambox Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dreambox Player: Restarting the app will resolve most errors.
  2. Update the Dreambox Player App. Here is how:
    1. On Android goto PlayStore » Search for "Dreambox Player" » Open Dreambox Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dreambox Player » click "UPDATE".
  3. Clear Dreambox Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Dreambox Player servers.
    1. On Android, goto Settings » Apps » Select "Dreambox Player" » click Storage » click "Clear Cache".
  4. Check Dreambox Player app permissions. If any of these permissions required to use your device's features are disenabled, Dreambox Player might not work.
  5. Uninstall and reinstall Dreambox Player. If nothing else has worked, completely uninstall Dreambox Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dreambox Player not working


2. Fix Dreambox Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dreambox Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dreambox Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dreambox Player may not be able to connect to the Internet when running in the background.

Reported Issues