Published by MochaSoft on Aug 24, 2023

Report an issue with Mocha Ping Lite.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mocha Ping Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MochaSoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mocha Ping Lite image 1 contact Mocha Ping Lite image 2

About Mocha Ping Lite

1. Network Ping is a software test tool for maintaining and debugging network problems on a local area network (LAN).

2. Get an easy view for a full subnet on a single screen.

3. Look at the screenshoots displaying the status for devices 192. 168. 2. 0 - 192. 168. 2. 255.

4. Green and the device is working and red, the device is not any longer on the LAN.

Mocha Ping Lite Customer Insights

1. a really useful low size compact fast easy to use tool ! Amazing subnet pinger scanning It worth maxim stars as a rare free but fair play app with no annoying ads!Can't running on Android 10this is very bad appWon't let me ping any websitesVery useful by subnet ping tool to identify alive connection in same network.Great if it didn't crash every other ping requestVery very helpful Thanks a lot...Excellent app.

Steps to Troubleshoot & Fix Mocha Ping Lite Issues

1. Fix Mocha Ping Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mocha Ping Lite: Restarting the app will resolve most errors.
  2. Update the Mocha Ping Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Mocha Ping Lite" » Open Mocha Ping Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mocha Ping Lite » click "UPDATE".
  3. Clear Mocha Ping Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Mocha Ping Lite servers.
    1. On Android, goto Settings » Apps » Select "Mocha Ping Lite" » click Storage » click "Clear Cache".
  4. Check Mocha Ping Lite app permissions. If any of these permissions required to use your device's features are disenabled, Mocha Ping Lite might not work.
  5. Uninstall and reinstall Mocha Ping Lite. If nothing else has worked, completely uninstall Mocha Ping Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mocha Ping Lite not working


2. Fix Mocha Ping Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mocha Ping Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mocha Ping Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mocha Ping Lite may not be able to connect to the Internet when running in the background.

Reported Issues