Published by Applied Wizardry GmbH

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Why should I report an Issue with Your Freedom VPN Client?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Applied Wizardry GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Your Freedom VPN Client Customer Insights

1. other problems include over heating and rapid battery drain when using the app, unexpected reboots, phone freezing and the app taking long to connect.I used to use this app 2 years back and it served the purpose at a slow speed.

2. However sometimes the line is blocked or taking down, so it disconnects the VPN or even if you managed to connect you'll not be able to use internet through the Sim card operator, please try to find a way to get a way around this, because it didn't work for me, and I'm using 4g, and the purpose of the app is to connect through impossible connections or locked networks.

3. Thank you in advance.I have been using this app for years now...before it was available in the Playstore...and this is the first time that I have had any problems with this app...I had been paying the monthly subscription for some time and 4 days after paying my account was suddenly not in the database and I was really hurt behind that.

4. 7,i wish there is 20 stars would have given then,next time is to explore the computer option,need to test how it works but on my mobile phone its perfect.I rate this service an unfair rate at the beginning of my subscription.

5. The connection before November was awesome but now it's constantly disconnecting 😔 I love YourFreedom so much that I actually created another account and paid for another month 😔 hopefully they get everything back in order n I would really hate to give them anything less than 4 stars at the moment.

6. Developers please hurry to get things right with the app ☺Ever since the latest update whenever I try to connect I get disconnected after few seconds I'm connected to dns and that is a bit of annoying... I hope it's going to be fixed soon.

7. i came to realise my friends too who had been using the app had their batteries swell and some had their phones totally ruined and i strongly believe its this app causing that.

8. Still the app isn't fixed... Receive rate doesn't even work making the app useless... Come on fix your app!!!!!!!Very awesome app.

9. Disappointed!In uganda it has just stopped working, its connection has worsened it only shows 0.1kbps which cant even load a web page.

10. It doesn't work mainly because, you need to pass through the sim car operator to access internet.

11. Now I'm started using it again on Redmi 5 pro it gets connected but nothing works.

Steps to Troubleshoot & Fix Your Freedom VPN Client Issues

1. Fix Your Freedom VPN Client Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Your Freedom VPN Client: Restarting the app will resolve most errors.
  2. Update the Your Freedom VPN Client App. Here is how:
    1. On Android goto PlayStore » Search for "Your Freedom VPN Client" » Open Your Freedom VPN Client » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Your Freedom VPN Client » click "UPDATE".
  3. Clear Your Freedom VPN Client app cache: Clearing cached data will force your app to retrieve the latest data directly from Your Freedom VPN Client servers.
    1. On Android, goto Settings » Apps » Select "Your Freedom VPN Client" » click Storage » click "Clear Cache".
  4. Check Your Freedom VPN Client app permissions. If any of these permissions required to use your device's features are disenabled, Your Freedom VPN Client might not work.
  5. Uninstall and reinstall Your Freedom VPN Client. If nothing else has worked, completely uninstall Your Freedom VPN Client then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Your Freedom VPN Client not working


2. Fix Your Freedom VPN Client Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Your Freedom VPN Client be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Your Freedom VPN Client not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Your Freedom VPN Client may not be able to connect to the Internet when running in the background.

Reported Issues

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