Published by Baliza GmbH on Jul 25, 2024

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Why should I report an Issue with Food Intolerances?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Baliza GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Food Intolerances

1. The most important applications are histamine intolerance, mastocytosis, a low FODMAP diet for IBS, fructose malabsorption, sorbitol intolerance, lactose intolerance, salicylate intolerance, gluten sensitivity or a low oxalate diet.

2. At Baliza, we have been developing nutritional apps that provide tailored nutritional recommendations to people with special dietary needs since 2011.

3. The app Food Intolerances helps you if you have to stick to a restricted diet after being diagnosed with food intolerances, sensitivities or allergies.

4. It offers you an extensive food list with more than 1,100 foods, tables with the most important data and detailed comments for assessing the tolerance.

5. Our award-winning apps are helpful guides that combine carefully researched information from scientific sources with all the capabilities offered by modern smartphones.

6. Our app has been reviewed by the medical jury of MeinAllergiePortal and was awarded the Digital Health Heroes Award twice. • Oligosaccharides (e. g.

7. You get all of our apps as a fair one-time purchase without a subscription.

8. • Healthline.

Food Intolerances Customer Insights

1. - Being able to filter categories by colour so you can see just the greens, for example - Closing the keyboard when you hit the search button, it takes up a lot of the screenThis is a good app for those suffering food allergies and HIT.

2. They're constantly updating their database according to the newest research, add useful comments for the many cases which are unclear because of contradictory findings in studies or influential factors one has to know about, clarify some myths that have been proven wrong and always add their sources so one can look into the studies or books themselves.

3. It would be great if we could either submit it for the team to review or add it to the list ourselves to review and rate later.Quite a good system, a couple tweeks would get 5 stars from me.

4. The only places where I saw inconsistencies with other sources are actually current subjects of debate in the scientific community so it seems like the creators did a very good job compiling the info.

5. The food database is very big, the filter options work great and the info is solid.

6. Missing stuff like adding your own stuff and saving/exporting your settings for another device or optionally logging in to restore those settings Hope these are added in the futureToo many contradictions, especially for a health app.

7. Great job otherwise and hoping that these two requests look like very good ideas and gets implemented shortly 👌.

8. Furthermore, there has been no recent update.Best app for food intolerances I've found on the market and a steady companion since 3 years.

9. Great app!I have mast cell activation syndrome; returning because it's not able to be individualized.

10. I didn't give 5 stars because the app doesn't allow you to add self-discovery food items to the app.

11. Things I've looked for that weren't on it included: Aloe Vera Juice, dried mango, dates, nut butters.

Steps to Troubleshoot & Fix Food Intolerances Issues

1. Fix Food Intolerances Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Food Intolerances: Restarting the app will resolve most errors.
  2. Update the Food Intolerances App. Here is how:
    1. On Android goto PlayStore » Search for "Food Intolerances" » Open Food Intolerances » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Food Intolerances » click "UPDATE".
  3. Clear Food Intolerances app cache: Clearing cached data will force your app to retrieve the latest data directly from Food Intolerances servers.
    1. On Android, goto Settings » Apps » Select "Food Intolerances" » click Storage » click "Clear Cache".
  4. Check Food Intolerances app permissions. If any of these permissions required to use your device's features are disenabled, Food Intolerances might not work.
  5. Uninstall and reinstall Food Intolerances. If nothing else has worked, completely uninstall Food Intolerances then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Food Intolerances not working


2. Fix Food Intolerances Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Food Intolerances be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Food Intolerances not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Food Intolerances may not be able to connect to the Internet when running in the background.

Reported Issues