Contact Music Player Customer Service

Why should I report an Issue with Music Player - MP3 & Audio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elysium Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Annoying, it would've been rated higherThis app works great! I installed it yesterday to replace Google Play Music which is going away and it is a significant upgrade.

2. Using a Samsung Galaxy s21Just bought the Pro version bc I liked it enough as a replacement following the retirement of the Play Music app.

3. My music seems to sound better now.Looked great when I purchased it but after using it for a week or so I've noticed the flaws.

4. So far I've had no glitches such as intermediate playing without launching the app or going back into the app to pick up where I left off only to find out it was reset and I have to rescan for music.

5. I can't control the music player through the widget (none of the buttons work) and if my screen isn't on, I cannot control the player through the Bluetooth in my car.

6. Most of the time, given the quantity of music on my phone, I don't scroll but search what I want.

7. Samsung music has added ads to their default music player which I refuse to tolerate.

8. Thank you, I hope you have a lovely day.So far so good, simple and easy...installed the app and I'm accessing, playing and shuffling my library without issue.

9. Not dysfunctional, just a little annoying.I like being able to scroll down while the song is playing to see what's next.

10. I think, if you removed that, or hide it until the user wanted to access it, while keeping the song playing, it would be pretty much perfect.

11. So many other music apps have gotten greedy and suddenly added a ton of ads to their services.

1. Fix Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Player: Restarting the app will resolve most errors.
2. Update the Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "Music Player" » Open Music Player - MP3 & Audio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player » click "UPDATE".
3. Clear Music Player - MP3 & Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player servers.
   1. On Android, goto Settings » Apps » Select "Music Player - MP3 & Audio" » click Storage » click "Clear Cache".
4. Check Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Music Player might not work.
5. Uninstall and reinstall Music Player. If nothing else has worked, completely uninstall Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Player not working

2. Fix Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Player may not be able to connect to the Internet when running in the background.