Published by OrientSwiss on Oct 24, 2024

Report an issue with ZOOD (ZOOD Mall & ZOOD Pay).
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Why should I report an Issue with ZOOD (ZOOD Mall & ZOOD Pay)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ZOOD (ZOOD Mall & ZOOD Pay) image 1 contact ZOOD (ZOOD Mall & ZOOD Pay) image 2

About ZOOD (ZOOD Mall & ZOOD Pay)

1. Electronics, home appliances, home decor, fashion, and more—all enhanced with the unmatched attraction of buy now pay later, and credit card payment options. Like shopping online?

2. Install our bnpl app now and see for yourself because we are the preferred installment and buy now pay later online shopping app in Uzbekistan, Pakistan, and Lebanon.

3. We are making online shopping easy with our buy now pay later, and installment options.

4. It's where the installment shopping universe meets a massive online marketplace and shopping app.

5. Zood, it's where buy now pay later meets fun online shopping.

6. Whether you're shopping from Uzbekistan, Lebanon, Pakistan, or anywhere in between, Zood is your friend in need.

7. Pick what you want, choose ZoodPay at checkout, add some basic info, and get an instant yes. - Provide the requested information and get instant approval!

8. It could be in 4 easy payments with no extra charges or spread payment over 12 months. You decide!

9. And with our 15-day return policy, you can shop online worry-free.

10. Dive into a catalog of over 7 million products from 30,000+ sellers, each awaiting your order.

11. Shop for what you want, and then choose to pay in instalments.

ZOOD (ZOOD Mall & ZOOD Pay) Customer Insights

1. I ran into a problem with a seller and the C.S department is always replying and trying to help me.The worst customer service i have ever experienced be aware what to order item are never exchanged non refundable you get ur item and never reply to you very bad service and prices are doubled then other platforms 👎👎👎👎Started with good prices, and now overpriced.. but u can still find some good deals.

2. Zoodmall needs to improve their system for approving installment purchases or risk losing customersThere are only 2 options in address if one is resident of KPK: Peshawar and Shabqadr! So I scrolled through many items and when I thought of putting in my address in the app, I was amazed while clicking the address drop down menu!Over priced and extremely trapping way of advertising things.

3. The best thing about the app is that u can pay by installment (not everything) and the cash on delivery option, and ofc u can find almost everything and its easy to use but i would like to be able to message the seller to ask some questions before buying any product.DO NOT DOWNLOAD At first, their online payment system stopped working, and they still penalized me TWICE despite the fact that it's THEIR system not working, and not me being late to payments.

4. About a year later I decided to give them another shot, ordered a bunch of stuff using installments, the most expensive item was not shipped from the seller, zood canceled my order, and STILL want to charge me for it and refused a refund.

5. Now I can't pay the remaining instalment, and I can't order another new item.I have been using this app for a long time, everything is good but the customer service is excellent.

6. "I've been a loyal customer of Zoodmall for quite some time, but I'm extremely disappointed with their services when it comes to purchasing in installments.

7. Every time I've tried to make a purchase with this option, my application has been denied despite providing all the necessary information.

8. The service has stopped suddenly in my location, and I had already ordered an item.

9. You cannot sell an item of 1000 at 8000 and then offer installments over it.

10. DO NOT DOWNLOADApp say buy know pay later but Only 10% things are available on installment other things are not.

11. It's frustrating and inconvenient, especially since I've never had any issues with other online stores.

Steps to Troubleshoot & Fix ZOOD (ZOOD Mall & ZOOD Pay) Issues

1. Fix ZOOD (ZOOD Mall & ZOOD Pay) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ZOOD (ZOOD Mall & ZOOD Pay): Restarting the app will resolve most errors.
  2. Update the ZOOD (ZOOD Mall & ZOOD Pay) App. Here is how:
    1. On Android goto PlayStore » Search for "ZOOD (ZOOD Mall & ZOOD Pay)" » Open ZOOD (ZOOD Mall & ZOOD Pay) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZOOD (ZOOD Mall & ZOOD Pay) » click "UPDATE".
  3. Clear ZOOD (ZOOD Mall & ZOOD Pay) app cache: Clearing cached data will force your app to retrieve the latest data directly from ZOOD (ZOOD Mall & ZOOD Pay) servers.
    1. On Android, goto Settings » Apps » Select "ZOOD (ZOOD Mall & ZOOD Pay)" » click Storage » click "Clear Cache".
  4. Check ZOOD (ZOOD Mall & ZOOD Pay) app permissions. If any of these permissions required to use your device's features are disenabled, ZOOD (ZOOD Mall & ZOOD Pay) might not work.
  5. Uninstall and reinstall ZOOD (ZOOD Mall & ZOOD Pay). If nothing else has worked, completely uninstall ZOOD (ZOOD Mall & ZOOD Pay) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ZOOD (ZOOD Mall & ZOOD Pay) not working


2. Fix ZOOD (ZOOD Mall & ZOOD Pay) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ZOOD (ZOOD Mall & ZOOD Pay) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ZOOD (ZOOD Mall & ZOOD Pay) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ZOOD (ZOOD Mall & ZOOD Pay) may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Xatolik

    — by Bahodir 1 year ago

  • Xatolik

    — by Bahodir 1 year ago

  • Xatolik

    — by OKTAMJON 1 year ago

  • Xatolik

    — by Oktamjon 1 year ago

  • Udalit akkaunt

    — by OKTAMJON 1 year ago

  • Xatolik

    — by Oktamjon 1 year ago

  • Udalit akkaunt

    — by OKTAMJON 1 year ago

  • Delete account

    — by Shohrux 1 year ago

  • Zoodmall dan yangi oshilgan hisobni oshirish zaruz bu hisob 975072087 roqamiga ulangan

    — by Tamara 1 year ago

  • delete my acc

    — by Umidjon 1 year ago

  • I needn't it

    — by Bozorov Farhod 1 year ago

  • I must delete account

    — by Bozorov Farhod 1 year ago

  • delete account

    — by Qobilov 2 years ago

  • #998933200141#

    — by Jahongir 2 years ago

  • a98a53

    — by Ilyos 2 years ago

  • Sulton04

    — by NURSULTON 2 years ago

  • Sulton04

    — by NURSULTON 2 years ago

  • Thikdd

    — by Allayor Rahmonberdi o'g'li 2 years ago

  • 00674400

    — by DOSTONBEK G'AYBULLA O'G'LI ABDULLAYEV 2 years ago

  • 00674400

    — by DOSTONBEK G'AYBULLA O'G'LI ABDULLAYEV 2 years ago

  • Zoodmall

    — by Elmurod Ismoilov 2 years ago

  • delet account and data

    — by tark alsanian 2 years ago

  • I am not able to buy anything using Zoodmall. So I decided to delete the app and my data as it's completely useless. So, please delete my account.

    — by Bahodir 2 years ago

  • Shunchaki

    — by ABROR ABKBAR ÒG'LI QURBONOV 2 years ago

  • здраствуйте! пожалуйста удалите электронную почту в zoodmalle

    — by Bekpolat 2 years ago

  • Dalete accaunt

    — by Shoxrux Akmal o'g'li Akmalov 2 years ago

  • deleting

    — by Shamsiddin 2 years ago

  • It's not used

    — by Nusrat 2 years ago

  • Удалить аккаунт

    — by Gulnara 2 years ago

  • Yoqmadi

    — by Sitora A'zam qizi Sharifova 2 years ago

  • Sory

    — by Muhammadorifjon 2 years ago

  • Iltimos ushbu sahifani oʻchirib tashlang

    — by TO'YCHIBEK 2 years ago

  • Meni maʼlumotlarim boshqa accauntda borligi uchun

    — by TO'YCHIBEK 2 years ago

  • مرحبا أريد حذف حسابي على zoodmall
    البريد الإلكتروني : Bakawi123456@redacted
    رقم الهاتف : 00962786497086
    بأسم محمد جمال البكاوي

    — by Mohameed jamal albakawi 2 years ago

  • Kfkkf

    — by Muhammadorifjon 2 years ago

  • Ha o'chirish

    — by Abduqodir 2 years ago

  • Kere

    — by Bobirmirzo 2 years ago

  • No blok

    — by Shoxruxjon 2 years ago

  • 2670

    — by Nabijjon 2 years ago

  • Matrang99aA

    — by Nabijjon 2 years ago

  • O'chirib yuboring

    — by Allayor 2 years ago

  • 7636

    — by Shoxjahon 2 years ago

  • jabborovkamronbek@redacted

    — by Shoxjahon 2 years ago

  • Meni 3 marta bloklab qoʻydinggiz

    — by TO'YCHIBEK 2 years ago

  • Masqaraboz.man@redacted account turn off please

    — by Ogabek 2 years ago

  • Ogabeknormurodov90@redacted account turn off

    — by Ogabek 2 years ago

  • Hey there,
    My son ordered a usb by fault and its actually far beyond my savings because i already ordered some stuff SO PLEASE CANCEL MY ORDER "Z2202103953819" or else i wont be able to pay to the delivery guy
    Thanks for your understanding
    Best regards

    — by Rayan ElHamoud 2 years ago

  • xisobni o`chirish

    — by shuhrat O`rolov 2 years ago

  • Diyorbek abuxakimov

    — by Diyorbek abuhakimov 2 years ago

  • Udalit

    — by Asilbek 2 years ago

  • it is goot

    — by Gulora 3 years ago

  • Deleted it and I love it and I can’t wait to get the new update so

    — by TigerAbdullox 3 years ago