Published by Perfect Mobile Corp. on Sep 1, 2024

Report an issue with YouCam Video Editor & Retouch.
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Why should I report an Issue with YouCam Video Editor & Retouch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Perfect Mobile Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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YouCam Video Editor & Retouch Customer Insights

1. And also, with its range of video clip results, you can absolutely mI purchased premium on an apple and have unlimited length of editing- wanted to install same on an android device - paid the same subscription only to discover on android Premium only gives you 5 minutes! I need it reversed and an answer as to why this difference and there is none to contact!To much disappointment, This app is not even opening in my mobile redmi note 10t , I have done all the things like restarting my phone, app reinstall, clear cache etc.

2. This is 2023, we shouldn't have to worry about the downloading speed.If you're trying to find a selfie video editor that's both functional and simple to make use of, YouCam Video clip is the app for you! With over 100 different make-up impacts and devices to aid you ideal your selfies, YouCam Video clip makes it easy to transform any video right into a polished as well as professional piece.

3. Edit: I have sent mail , please check.I was psyched to have found a video editor I could remove blemishes (via concealer) However, I guess this is only an IOS feature and not Android because the concealer option is not there.

4. Then why charge the android users full price when iPhone users get all the perks? Please give me the refund, you never mentioned in you advertising that Android only get to save 5 minutes of video only.. Also, saving the video is extremely slow.

5. Whether you're aiming to add a touch of blush or shimmer to your eyes, YouCam Video clip has you covered.

6. overall the all is cool but If I were you I'd test it to see if you like it at first that'll determine if it's worth the subI Googles "Best 'Ad text to video apps' " This came up as the #1 choice, so I downloaded it.

7. Also, no way to remove bags, dark circles or forehead lines and only gives you 5 min total video time.

8. Pointless.They cut down the video at 5minutes mark, very disappointing.

9. I love the concept and it works really well but there should be more free stuff there not alot of free hair colors and makeup settings .

10. I don't understand why people get greedy ..the app is okay it take a bunch of editing and manipulation to create something nice but it could be better in a bunch of ways.

11. Whole reason I wanted it and was going to pay premium.

Steps to Troubleshoot & Fix YouCam Video Editor & Retouch Issues

1. Fix YouCam Video Editor & Retouch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YouCam Video Editor & Retouch: Restarting the app will resolve most errors.
  2. Update the YouCam Video Editor & Retouch App. Here is how:
    1. On Android goto PlayStore » Search for "YouCam Video Editor & Retouch" » Open YouCam Video Editor & Retouch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouCam Video Editor & Retouch » click "UPDATE".
  3. Clear YouCam Video Editor & Retouch app cache: Clearing cached data will force your app to retrieve the latest data directly from YouCam Video Editor & Retouch servers.
    1. On Android, goto Settings » Apps » Select "YouCam Video Editor & Retouch" » click Storage » click "Clear Cache".
  4. Check YouCam Video Editor & Retouch app permissions. If any of these permissions required to use your device's features are disenabled, YouCam Video Editor & Retouch might not work.
  5. Uninstall and reinstall YouCam Video Editor & Retouch. If nothing else has worked, completely uninstall YouCam Video Editor & Retouch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YouCam Video Editor & Retouch not working


2. Fix YouCam Video Editor & Retouch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YouCam Video Editor & Retouch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YouCam Video Editor & Retouch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YouCam Video Editor & Retouch may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Whenever I attempt to add music to my videos it goes through the process of downloading and adding it to the video but the only thing visible is a solid black bar and no music can be heard during playback. I made sure to adjust both volumes and tried several different audio files.
    Please help

    — by David Lambe 2 years ago

  • I have canceled my subscription and deleted the app from my phone. This was just yesterday. And you already took 2599 of my money when I was supposed to get a 7-Day free trial. I was browsing my phone apps yesterday and I saw your 7-Day free trial. why in the hell was I charged $25.99 out of my bank account when I'm supposed to get 7 Days of a free trial? I am demanding that you return the funds of $25.99 to my bank account. I'll be calling my bank and I'll definitely go further than that if necessary because you're just ripping people off. I understood that it said I would be charged one day early instead of 7 days it was 6 days so I mean you're just deceiving and ripping people off and that's wrong. Refund 25.99 IMMEDIATELY just like you took it immediately.

    — by Maria Kleine 2 years ago

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