Contact YouCam Makeup Customer Service

Hi!
I forgot to cancel my free trial before it was renewed. I have not used it since the day of the free trial sign up and I don’t think I will. Is there anyway I could be refunded?

Please help me to unsubscribe from this app. I use a iPhone XR, I don’t see option “cancel subscribe” anywhere. Please help me.

I have been charged today for a years subscription by apple even though I now have an android phone as my apple phone got left on a bus, and I can't now use it on android so im paying for something I can't use
I would like a refund please as payment went out today
Regards
Deborah French

I accidentally click your subscribe button and it deduct my money on gcash how can I reverse this?

I accidentally click your subscribe button and it deduct my money on gcash how can I reverse this?

i hope this email finds you well, I am writing to request the cancellation of my YOU CAM MAKEUP subscription. Guest Id. No. 1708925299721. i have enjoyed using your service but i decided to cancel it. thank you and best regards.

I want to cancel I paid and subscribes to using app half hour ago but its useless fir what I want after I paid want to cancel payment and subscription immediately petramarshall1980@redacted

I want to cancel my subscription. Help me about this please

Hi,

I'm using the free trial but I'm unable to cancel it. Don't want to pay the excess.

Hi,
I have been trying to access youcam makeup features since long time as I had used it before and loved it's features.

But, since months the app is full of glitches and fault, unable to connect to Facebook, showing poor connection despite of good network. I even tried to uninstall and reinstall, but the app is not available on Play Store now, so i installed through a apk.

Despite of that, I am unable to access it. After trying hard, I used some features without logging as it wasn't possible showing poor connection, the photos were losing clarity and becoming blurred when accessed.

I even subscribed it monthly and failed to access it's features due to the same faulty reasons.

Can you please rectify the app, bringing back it on app store or help a way to access it without connectivity and subscription failure issue. It was really a good app before, now it has become full of faults.

Awaiting your reply.

Best wishes,
Prerana

Hi, I am writing to let you know I did not authorize you Kim yearly subscription. It just charged my bank 35.71 dollars. Please refund my money and cancel the subscription, I did not authorize this charge. My telephone number is 210-986-3600 if you need to talk to me directly.

Please cancel my subscription.

Dear sirs,

I have a problem that I have been charged yearly for this app since 2020 although i never downloaded the app to my phone/ i dont use the app since I have no need for any editing apps.
I do understand that you cannot refund me for the money since 2020 so I ask if you can refund me for the last payment that was on 10.11.2023

Best regards
Jadranka Šubašić Mandelc

Hello I’ve been using YouCam makeup for years now and I love it but I keep having to buy supscriptions (more than just 1 time per year) and it doesn’t work! Once again it’s acting like I have to buy another sub in order to use the service - please fix this - my account is tied to my apple account with email Amber.murry@redacted

Hi. I'm Cam. My Youcam Makeup doesn't working for over 2 weeks now. And I don't know how to make it works . Please help me to fix this issue. Thank you!

Pls tell me how to cancel subscription in youcam makeup

Hello. A while ago there was a 7 days free trial and then 1 year of subscription for 500 something TL. I did it and i cancelled before the 7 days end. Then i even deleted the app because i no longer use it. But they still want to charge me and my app store is stuck because of your application. And i cant even download it because app store wont let me due to the paymernt. Even though I unsubscribed very long time ago. Please help me with the payment issue. I now longer can use my phone normally i cant access or download anything or any app!! I am a student and i cant afford that amount and i also cancelled before the trial ends. Please help.

I subscribed to a 1 month and cancelled. I subsequently inadvertently subscribed to a 1 year as I wanted to give the trial another go. I have been changed for the one year and will not be using it for one year. I kindly request that I receive a refund of the charge.

Could you please give me back my money? I'm only student 😭 I thought I was going to have a free trial for the pro but then you deducted me 1,250 😭😭 I badly need that money for my study so pleaseeeeee!! 😭😭

Can't install apps

I subscribed by mistake and canceled it right away but I got charged. Please refund me.

Yesterday you take my money for 1 month 3 times!
yesterday for 8,49eur
yesterday for 6,49
and again today (i didnt open the app) 6,49eur

why i payed so many times??? than give me free for all month?

MELISA KVRGIC
MILANA MAJCNA 21
1000 LJUBLJANA
SLOVENIJA

5484 1700 1160 9174

Hej. Jag började prenumerera på YouCam makeup appen. Den sa att jag skulle betala 27 kr i månaden. Sedan fick jag en faktura på 329 kr ?!?!? Jag vill inte ha prenumerationen längre men den går inte att ångra! Jag har blivit lurad och nu går det inte att kontakta någon heller för att återställa detta! Hjälp snälla.


Hello. I started subscribing to the YouCam makeup app. It said I would pay SEK 27 a month. Then I received an invoice for SEK 329?!?!? I don't want the subscription anymore, but it's irreversible! I have been scammed and now can't contact anyone either to restore this! Please help.

I want to cancel my premium subscription on Youcam make up because i wont be able to afford the fee as am currently facing a loss of job, i dont have any income for now

Hi I paid by Mastercard for the yearly sign up so I could access the site and use the options. When I go to use anything it says you need to pay for sign up or I removes feature. I have paid and still no access!

I need to cancel subsccription the youcam makeup..thnk you

Hello! My sister has subscribed to YouCam Makeup App on my phone. I immediately disabled the subscription but I want my miney back since I didn't wanted to subscribe. Can I have a refund?

I was trying to get the 7-day trial but ended up being charged automatically for 1250 pesos. Please process a refund and cancel my subscription.

I want to cancel the subscription, because I am not using the app, and I want to get the refund because it automatically deduct money on my account without me noticing. Thank you

I want to cancel my subscription, because I am not using the app and it automatically deduct money to my account.

I need to cancel a monthly subscription that You cam makeup is charging me for.

I got the 7 day free trial subscription and almost immediately cancel it after, I didn't realise that I was out of the trial period and have now been charged $43.67 (can dollar) and another $4.47 charged next day. I never used this app and I didn’t purchase, how it through my credit card? I just need to figure out how I am going to get my refund.

Hello,
I got the one year subscription but then I leased it and switched to the monthly subscription, but I was charged for both, how can I get my refund? Thank you

I got the 7 day free trial subscription and almost immediately cancel it after, but I was still charged the $31.99 even though it wasn’t supposed to be charged till after the “free” 7 day trail. I just need to figure out how I am going to get my refund.

Cannot register through Facebook or Twitter or email. Cannot purchase any of the schemes, free trial or monthly.

I purchased the 7 day free trial yesterday and cancelled it the same day. However I have been charged £29 for it. Can I have this refunded as I cancelled the 7 day free trial the same day and do no understand why I have been charged for this. Thankyou

This has been a message error and £25.49 has been taken from my PayPal, im so upset please can you refund me and cancel whatever has been subscribed too. Please

Hi! My child purchased an annual subscription with you guys and I didn’t notice in time to cancel the subscription. I am really not in a place to be able to afford this. Would it be possibly for you to remove the charges. I cannot afford a credit card. I have a back injury & because of this I’am unable to work. I have two young children & their father doesn’t pay child support money. We are suffering financially. There is a settings alert on my phone & it will not allow me to remove a prepaid card that has no money on it because of the subscription. Are you able to help me out with this issue?

Y'all took money out of my account after I have already tried to cancel it one time it didn't go through I need my money back

Hi - I didn't realise that I was out of the trial period and have now been charged £25. Is it possible that I can cancel the subscription for this year and have this money reimbursed as I have no future need at all for this app. Apologies for any inconvenience caused - Regards Ellie

Hello,
I was doing the 7day trial and it was supposed to cancel befor it charged However my bank was still charged. Is there a way to get my money returned and then in a couple week when we csn afford It we will purchase the app. It had left us with no money in our. Bank. If you vsn please help I would appreciate iate it. Please email AmandaLynn1485@redacted or call 301-471-3031
Thank you
Amanda Nicola

I’m needing a refund for my subscription. My phone can barely support the app so it’s real slow and unusable. Didn’t know that auto pay was on

I forgot to cancel my trial subscriptions.. Could you please cancel my annual subscription starting for today? Also I had annual subscription lasted 22 July, so I’m no longer interested to have it for a year.
Please help me to to my refund.

Hoping for your kind consideration.

Thank you.



Kind regards,
Donna Ilie

I have your app and I am enrolled in Autoville 2899 was removed from my bank on July 2nd but the app is saying that I have not paid can this be resolved thank you

I was charged 31.99 to my card for this app but i was not the one who charged it. someone got a hold of my card information and charged this app. am i able to get a refund for the 31.99 ?

Hello, the app keeps telling me that it cannot access my photos even though it has always accessed my photos and when I go to settings there is no place to turn on access to photos. Please help!

I've tried cancelling my subscription before the expiration date which was 22mins ago. And it kept saying error, now I have a charge on my account for a yearly subscription that I won't be able to use. I am In desperate need of that $28.99 and I'm not using the app and if possible can you refund it and close my subscription account so that way we are all equal.

Hello, I have bought the makeup plan for 1 year, it appears in my app store that it is bought and paid, but it does not let me use the application as a vip, it tells me that I have to pay again, I need a solution.

Under the GDRP Law I request that my account (ID:miriammontoute758) be deleted due to a data breech. The penalty for non-compliance will result in a 4% of annual turnover under GDPR.

Please cancel subscription didn't order refund me 49.82

Subscription cancelled request

Hi! My child purchased an annual subscription with you guys and I didn’t notice in time to cancel the subscription. Because of this, I got $29.99 taken out of my account. I am really not in a place to be able to afford this. Would it be possibly for me to get a refund for this?
Thank you!

I upgraded to the Premium plan and I'm unable to use it I bought it through Google pay

Makeup is very offline with face!! Even the preset onesWas working fine and then all of a sudden makeup wasnt linning up with face!! Especially the eyes and lips!! Place can you help with this issue!! I love youcam !! Tried to fix it myself but still not working!! Thank you!!