Contact Lieferando.de Customer Service

Why should I report an Issue with Lieferando.de?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Takeaway.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether it’s baby food, diapers, flowers, liquor, beer, wine, beauty products, ice cream, chocolate, milk, fruit and bread, our partners have it all. Ordering is easy.

2. Choose to pay with PayPal, Klarna, credit card, Apple Pay or another option, or pay with cash when your food gets delivered if the restaurant allows it.

3. From over 37,000 restaurants, supermarkets and convenience stores to choose from, you can enjoy everything from burgers, pizza, pasta, sushi, salads and loads more, and get it all delivered to your door.

4. Track your order from the kitchen or store straight to your doorstep with our Food Tracker®.

5. With the Lieferando Android app, you can order the food you love wherever you are in Germany.

6. You can then choose your favourite restaurant or store and select what you fancy.

7. Order from supermarkets and other partners like Spar express. Loving the app?

8. Just open the Lieferando app, choose ‘groceries’ and fill your basket.

9. It usually takes 30-45 minutes to deliver your food or groceries.

10. Need some bits from the supermarket, liquor store or florist?

11. You can either pick a saved address, fill in your postcode/street name or let the app find your location automatically.

1. Payment info is not saved, but rather added at the end of the transaction.I honestly haven't had a single good experience from this app and service, from more than half of orders never being delivered, no filter system, no easy message system between customer and restaurants, no built in translations for the restaurant.

2. The email service it's also poor: they don't take responsibility for the service they (don't) provide.It seems the product team doesn't want to have a quick access to customer aupport easily and hiding the customer service page somewhere else which is really hard to find it and contact support team.

3. Most of the time its easier to order directly from a place if they have a delivery, than overpay 50% to such a mediocre service.

4. Oh and the "tracker" doesn't track.I'm glad this delivery service is available.

5. I need to have it at the order page not finding it by googling how to contact Lieferando customer support.

6. You have enough data make realistic estimatesI gave 5 starts before, but after trying to reach out to the customer service, I can't keep the 5 starts.

7. Interface is not bad, but could be improved a bit, like how much time does it take to figure out how to update your preferred locationVery bad service.

8. For a few weeks now I haven't been able to sign up though and was thus unable to receive points and participate in the collecting of seals to get a coupon ("Stempelkarten" in German) as I had to order as guest.

9. Terrible customer service and no way to contact driver.

10. Everytime I use Lieferando it shows an ETA window and everytime they tell me AFTER ordering that it will be the max they showed before and everytime it takes even longer than that and everytime the driver doesn't turn on the live tracker.

11. It's not the first time I have issues with the food not being delivered and I just lose the money AND STAY HUNGRY.

1. Fix Lieferando.de Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lieferando.de: Restarting the app will resolve most errors.
2. Update the Lieferando.de App. Here is how:
   1. On Android goto PlayStore » Search for "Lieferando.de" » Open Lieferando.de » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lieferando.de » click "UPDATE".
3. Clear Lieferando.de app cache: Clearing cached data will force your app to retrieve the latest data directly from Lieferando.de servers.
   1. On Android, goto Settings » Apps » Select "Lieferando.de" » click Storage » click "Clear Cache".
4. Check Lieferando.de app permissions. If any of these permissions required to use your device's features are disenabled, Lieferando.de might not work.
5. Uninstall and reinstall Lieferando.de. If nothing else has worked, completely uninstall Lieferando.de then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lieferando.de not working

2. Fix Lieferando.de Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lieferando.de be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lieferando.de not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lieferando.de may not be able to connect to the Internet when running in the background.